FDA Adverse Event Malfunction Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 1203152 · Received October 17, 2008

Report

Report Number
2122870-2008-00331
Event Type
Malfunction
Date Received
October 17, 2008
Date of Event
October 1, 2008
Report Date
October 17, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
DHA
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

TWO LEVELS OF QC TESTED PRIOR TO THE EVENT WERE WITHIN RANGE. THE SPECIMEN WAS PLASMA, COLLECTED INTO A BD HEPARIN TUBE WITHOUT GEL AND WAS CENTRIFUGED IN A STAT SPIN CENTRIFUGE FOR 3 MINUTES. TESTING OCCURRED FROM THE PRIMARY TUBE. CUSTOMER DID NOT QUESTION ANY OTHER SAMPLES AT THIS TIME. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LAB: PER FSE, THE ISSUE WAS ISOLATED TO THE ONE PATIENT'S SAMPLE. THE FSE PERFORMED A DIAGNOSTIC TESTING AND OBTAINED ONE REPLICATE ELEVATED. THE FSE OBSERVED PERI-PUMP TUBING WAS GETTING STRETCHED OUT WHICH WAS REPLACED. "PER THE ACCESS SERVICE MANUAL, TESTS AND TROUBLESHOOTING SECTION: ISSUES WITH WORN PERI TUBING WOULD TYPICALLY CAUSE AN ELEVATED OUTLIER FOR A SANDWICH ASSAY. THE ACCESS BHCG ASSAY IS A SANDWICH ASSA". THE FSE PERFORMED QC. NO ADDITIONAL ISSUES NOTED TO DATE. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING A FALSE NEGATIVE (-) TOTAL BHCG (TBHCG) RESULT THAT WAS GENERATED BY THE ACCESS 2 INSTRUMENT FOR A SINGLE PATIENT SAMPLE. A PATIENT SAMPLE WAS TESTED FOR TBHCG AND A RESULT OF 0.35MIU/ML WAS OBTAINED. THE RESULT WAS REPORTED OUT OF THE LAB. THE CUSTOMER RE-TESTED THE ORIGINAL SAMPLE DILUTED AND BHCG RESULT WAS 2014.31 MIU/ML. AN AMENDED REPORT WAS SENT TO THE PHYSICIAN. THE CUSTOMER RE-TESTED (UNDILUTED AND DILUTED) SAMPLES ONCE MORE AND RESULTS WERE ">1000MIU/ML AND 2009.21MIU/ML RESPECTIVELY. NO EFFECT TO PATIENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER DHA BECKMAN COULTER, INC. ACCESS 2 IMMUNOASSAY SYSTEM NA

Patients

Seq Age Sex Outcome Treatment
1 NA