FDA Adverse Event Malfunction Summary report: N

VITROS ECI IMMUNODIAGNOSTIC SYSTEM

MDR report key: 1202454 · Received October 8, 2008

Report

Report Number
1319681-2008-00298
Event Type
Malfunction
Date Received
October 8, 2008
Date of Event
September 10, 2008
Report Date
September 10, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS, INC.
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE USER CALLED OCD IN 2008 AND INDICATED THAT THE LAB DISCOVERED THAT THERE HAD BEEN SAMPLE HANDLING ERROR WHICH CAUSED THE INCORRECT SAMPLE TO BE ASSAYED. REPEAT ANALYSIS OF THE CORRECTLY IDENTIFIED SAMPLE GENERATED APPROPRIATE RESULTS. INVESTIGATION INTO THIS EVENT CONCLUDES THAT THE ROOT CAUSE WAS OPERATOR INDUCED SAMPLE HANDLING ERROR.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED A REPEATABLE FALSELY ELEVATED RESULT USING VITROS IMMUNODIAGNOSTICS PRODUCT TSH REAGENT. THIS ASSAY WAS RUN ON A VITROS ECI IMMUNODIAGNOSTIC SYSTEM. THE FALSELY ELEVATED RESULT WAS REPORTED AND THE PT'S PHYSICIAN QUESTIONED THE RESULT. A REPEAT OF THE SAMPLE ON AN ALTERNATE METHOD YIELDED A LOWER RESULT WHICH WAS THEN REPORTED AND WAS EXPECTED FOR THIS PT. THERE WAS NO REPORT OF PT HARM AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS ECI IMMUNODIAGNOSTIC SYSTEM IMMUNODIAGNOSTIC ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1