VITROS ECI IMMUNODIAGNOSTIC SYSTEM
Report
- Report Number
- 1319681-2008-00298
- Event Type
- Malfunction
- Date Received
- October 8, 2008
- Date of Event
- September 10, 2008
- Report Date
- September 10, 2008
- Manufacturer
- ORTHO-CLINICAL DIAGNOSTICS, INC.
- Product Code
- JJE
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- BE
- Reporter Occupation
- OTHER
Narratives
THE USER CALLED OCD IN 2008 AND INDICATED THAT THE LAB DISCOVERED THAT THERE HAD BEEN SAMPLE HANDLING ERROR WHICH CAUSED THE INCORRECT SAMPLE TO BE ASSAYED. REPEAT ANALYSIS OF THE CORRECTLY IDENTIFIED SAMPLE GENERATED APPROPRIATE RESULTS. INVESTIGATION INTO THIS EVENT CONCLUDES THAT THE ROOT CAUSE WAS OPERATOR INDUCED SAMPLE HANDLING ERROR.
THE CUSTOMER OBSERVED A REPEATABLE FALSELY ELEVATED RESULT USING VITROS IMMUNODIAGNOSTICS PRODUCT TSH REAGENT. THIS ASSAY WAS RUN ON A VITROS ECI IMMUNODIAGNOSTIC SYSTEM. THE FALSELY ELEVATED RESULT WAS REPORTED AND THE PT'S PHYSICIAN QUESTIONED THE RESULT. A REPEAT OF THE SAMPLE ON AN ALTERNATE METHOD YIELDED A LOWER RESULT WHICH WAS THEN REPORTED AND WAS EXPECTED FOR THIS PT. THERE WAS NO REPORT OF PT HARM AS A RESULT OF THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | VITROS ECI IMMUNODIAGNOSTIC SYSTEM | IMMUNODIAGNOSTIC ANALYZER | JJE | ORTHO-CLINICAL DIAGNOSTICS, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |