FDA Adverse Event Malfunction Summary report: N

NXTAG COV EXTENDED PANEL

MDR report key: 12021093 · Received June 17, 2021

Report

Report Number
3002777243-2021-00011
Event Type
Malfunction
Date Received
June 17, 2021
Date of Event
December 17, 2020
Report Date
June 15, 2021
Manufacturer
LUMINEX MOLECULAR DIAGNOSTICS, INC.
Product Code
QJR
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THERE WAS NO REPORTED INJURY OR DEATH AT THE TIME OF THIS REPORT. THE MDR IS BEING SUBMITTED UNDER DEVIATION (B)(4). PURSUANT TO THE OBLIGATIONS OF THE EMERGENCY USE AUTHORIZATION, AND PER COMMUNICATION RECEIVED FROM FDA ON OCTOBER 7, 2020.

Description of Event or Problem · 1

CUSTOMER REPORTING HIGH RATE OF INVALIDS (DUE TO LOW MS2, LOW BEAD COUNTS) AND A HIGH POSITIVITY RATE FOR SARS-COV-2 (>70% FOR MULTIPLE RUNS). ON (B)(6) 2020: CUSTOMER PROVIDED DATA THAT SPANNED TIME BETWEEN (B)(6) AND (B)(6) 2020. THE MAJORITY OF THE INVALID CALLS WERE DUE TO MS2 FAILURES, WITH ANOTHER SUBSET OF INVALIDS RESULTING FROM LOW BEAD COUNTS OR MAGPIX DEVICE ERRORS. ON 12/20/2020: TECHNICAL SUPPORT COMPILED THE DATA THAT CUSTOMER SENT INTO A SPREADSHEET TO OUTLINE ALL INVALID SAMPLES. TECHNICAL SUPPORT REACHED OUT TO CUSTOMER TO SEE IF THEY HAD ANY MORE RECENT DATA TO SHARE, AFTER SEPTEMBER AND AFTER THE EXTRACTION TROUBLESHOOTING WAS PERFORMED. TECHNICAL SUPPORT ALSO REQUESTED THE SUF FOR REVIEW. ON 02/09/2021: TECHNICAL SUPPORT FOLLOWED WITH CUSTOMER TWICE FOR ADDITIONAL DATA. NO RESPONSE FROM CUSTOMER, CASE TO BE CLOSED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
918628 NXTAG COV EXTENDED PANEL NXTAG COV EXTENDED PANEL QJR LUMINEX MOLECULAR DIAGNOSTICS, INC. IK054C-0042

Patients

Seq Age Sex Outcome Treatment
1