FDA Adverse Event
Injury
Summary report: N
ASCENSIA CONTOUR
MDR report key: 1201850
·
Received October 15, 2008
Report
- Report Number
- 1826988-2008-01146
- Event Type
- Injury
- Date Received
- October 15, 2008
- Date of Event
- September 20, 2008
- Report Date
- September 20, 2008
- Manufacturer
- BAYER HEALTHCARE, LLC
- Product Code
- NBW
- Removal / Correction Number
- NA
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
THE ADVOCATE CALLED ABOUT SOME ERROR MESSAGES THAT THE CUSTOMER HAD RECEIVED WHILE TESTING WITH HIS CONTOUR METER. CUSTOMER SERVICE SENT THE CUSTOMER A BOTTLE OF SAMPLE TEST STRIPS. THE ADVOCATE CALLED BACK A FEW DAYS LATER AND STATED THAT SHE HAD WAITED OVER THE WEEKEND TO RECEIVE THE SAMPLE STRIPS FROM BAYER. SHE ALLEGED THAT THE CUSTOMER WAS UNABLE TO TEST AND HAD TO BE TAKEN TO THE HOSPITAL BECAUSE HE WAS HAVING SEIZURES. THE ADVOCATE DID NOT PROVIDE ANY MORE INFORMATION ABOUT THE EVENT. NO PRODUCT IS AVAILABLE FOR RETURN.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ASCENSIA CONTOUR | BLOOD GLUCOSE METER | NBW | BAYER HEALTHCARE, LLC | 7151B | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK | Hospitalization| R |