FDA Adverse Event Injury Summary report: N

ASCENSIA CONTOUR

MDR report key: 1201850 · Received October 15, 2008

Report

Report Number
1826988-2008-01146
Event Type
Injury
Date Received
October 15, 2008
Date of Event
September 20, 2008
Report Date
September 20, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE ADVOCATE CALLED ABOUT SOME ERROR MESSAGES THAT THE CUSTOMER HAD RECEIVED WHILE TESTING WITH HIS CONTOUR METER. CUSTOMER SERVICE SENT THE CUSTOMER A BOTTLE OF SAMPLE TEST STRIPS. THE ADVOCATE CALLED BACK A FEW DAYS LATER AND STATED THAT SHE HAD WAITED OVER THE WEEKEND TO RECEIVE THE SAMPLE STRIPS FROM BAYER. SHE ALLEGED THAT THE CUSTOMER WAS UNABLE TO TEST AND HAD TO BE TAKEN TO THE HOSPITAL BECAUSE HE WAS HAVING SEIZURES. THE ADVOCATE DID NOT PROVIDE ANY MORE INFORMATION ABOUT THE EVENT. NO PRODUCT IS AVAILABLE FOR RETURN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK Hospitalization| R