FDA Adverse Event Injury Summary report: N

HEART START XL

MDR report key: 12016145 · Received June 17, 2021

Report

Report Number
3030677-2021-12261
Event Type
Injury
Date Received
June 17, 2021
Date of Event
May 21, 2021
Manufacturer
PHILIPS NORTH AMERICA LLC
Product Code
MKJ
PMA / PMN Number
K031187
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

REPORTING INSTITUTION PHONE: (B)(6). REPORTER PHONE: (B)(6). H3 OTHER TEXT: NO ECG MONITORING STRIPS OR CASE EVENT FILES WERE PROVIDED TO PHILIPS FOR REVIEW. THE CUSTOMER LATER CONTACTED PHILIPS AND STATED THEY CHOSE TO HAVE THE INTERVENTION CARRIED OUT INTERNALLY AND THEY REQUESTED TO CANCEL THE QUOTE.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS IT WAS NOT POSSIBLE TO SHOCK THE PATIENT IN AED MODE, BUT IT WAS POSSIBLE IN MANUAL MODE. THE DEVICE WAS REPORTED TO BE IN USE ON A PATIENT, CAUSING A DELAY IN LIFE SAVING THERAPY AND WILL BE CONSIDERED A SERIOUS INJURY. THERE WAS NO HARM TO THE PATIENT. A QUOTE WAS SENT TO THE CUSTOMER FOR EVALUATION OF THE DEVICE. NO ECG MONITORING STRIPS OR CASE EVENT FILES WERE PROVIDED TO PHILIPS FOR REVIEW. THE CUSTOMER LATER CONTACTED PHILIPS AND STATED THEY CHOSE TO HAVE THE INTERVENTION CARRIED OUT INTERNALLY AND THEY REQUESTED TO CANCEL THE QUOTE. THE DEVICE REMAINS WITH THE CUSTOMER. NO CONCLUSION CAN BE DRAWN.

Additional Manufacturer Narrative · 1

A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem · 1

IT WAS REPORTED TO PHILIPS IT WAS NOT POSSIBLE TO SHOCK THE PATIENT IN AED MODE, BUT IT WAS POSSIBLE IN MANUAL MODE. THE DEVICE WAS REPORTED TO BE IN USE ON A PATIENT, CAUSING A DELAY IN LIFE SAVING THERAPY AND WILL BE CONSIDERED A SERIOUS INJURY. HOWEVER, NO DIRECT ADVERSE EVENT TO THE PATIENT OR USER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
915709 HEART START XL DEFIBRILLATOR MKJ PHILIPS NORTH AMERICA LLC M4735A

Patients

Seq Age Sex Outcome Treatment
1 Life Threatening| R