FDA Adverse Event Malfunction Summary report: N

ADVIA 1800

MDR report key: 12010242 · Received June 16, 2021

Report

Report Number
2432235-2021-00148
Event Type
Malfunction
Date Received
June 16, 2021
Date of Event
May 26, 2021
Report Date
June 22, 2021
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JJE
UDI-DI
00630414534794
PMA / PMN Number
K990346
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

SIEMENS FILED INITIAL MDR 2432235-2021-00148 ON 16-JUN-2021. CORRECTION (17-JUN-2021): IN THE PREVIOUS MDR, THE "TYPE OF INVESTIGATION" CODE IN SECTION H6 WAS INADVERTENTLY DOCUMENTED AS "4118", WHICH SIGNIFIES TYPE OF INVESTIGATION NOT YET DETERMINED. AS INDICATED IN THE INITIAL MDR, A SIEMENS CUSTOMER SERVICE ENGINEER WAS DISPATCHED TO THE CUSTOMER'S SITE TO INSPECT THE INSTRUMENT. THE "TYPE OF INVESTIGATION" CODE SHOULD HAVE BEEN "10", WHICH CORRELATES TO TESTING OF ACTUAL/SUSPECTED DEVICE. THE "TYPE OF INVESTIGATION" CODE IN SECTION H6 WAS UPDATED TO REFLECT THE CORRECTION. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED A SIEMENS CUSTOMER CARE CENTER AND REPORTED THAT A DISCORDANT, ELEVATED CONCENTRATED CARBON DIOXIDE (CO2_C) RESULTS WERE OBTAINED ON PATIENT SAMPLES ON THE ADVIA 1800 INSTRUMENT. QUALITY CONTROLS (QC) WERE WITHIN ACCEPTABLE RANGES ON THE DAY OF THE EVENT. A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER'S SITE. THE CSE INSPECTED THE REACTION TRAY WASH UNIT (WUD) AND DILUTION REACTION TRAY WASH UNIT (DWUD) AND DID NOT SEE A LEAK. ADDITIONALLY, THE VACUUM WAS UNBLOCKED AND THE LARGE WATER PUMP (LWP) WAS TURNED ON AND PRESSURE WAS INCREASED TWICE, AND NO LEAK WAS FOUND. THEN, THE CSE RAN APPROXIMATELY 60 CO2_C TESTS WITH ACCURATE RECOVERY. NEXT, THE CSE PERFORMED A WASH. AS PER THE CUSTOMER'S REQUEST, THE CSE REPLACED THE REACTION TRAY WASH UNIT DRAIN VALVE 3, REACTION TRAY WASH UNIT DRAIN VALVE 2, AND CHECK VALVE, PRIMED THE INSTRUMENT, AND RAN QC, WHICH RECOVERED ACCEPTABLY. THE CAUSE OF THE DISCORDANT, FALSELY ELEVATED CO2_C RESULTS IS UNKNOWN. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT, FALSELY ELEVATED CONCENTRATED CARBON DIOXIDE (CO2_C) RESULTS WERE OBTAINED ON TWO PATIENT SAMPLES ON AN ADVIA 1800 INSTRUMENT. THE DISCORDANT RESULTS WERE NOT REPORTED TO THE PHYSICIAN(S). THE SAMPLES WERE REPEATED ON THE ALTERNATE ADVIA CHEMISTRY INSTRUMENT AND LOWER RESULTS WERE OBTAINED. THE REPEAT RESULTS WERE REPORTED AS CORRECT RESULTS TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY ELEVATED CO2_C RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
903659 ADVIA 1800 ADVIA 1800 JJE SIEMENS HEALTHCARE DIAGNOSTICS INC. ADVIA 1800 00630414534794

Patients

Seq Age Sex Outcome Treatment
1