FDA Adverse Event Malfunction Summary report: N

SCHOLL

MDR report key: 12009572 · Received June 16, 2021

Report

Report Number
3004142665-2021-00003
Event Type
Malfunction
Date Received
June 16, 2021
Date of Event
May 19, 2021
Report Date
June 16, 2021
Manufacturer
ORASURE TECHNOLOGIES, INC.
Product Code
GEH
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INITIAL ISSUE WAS INTIATED IN THE ORASURE TECHNOLOGIES COMPLAINTS SYSTEM ON (B)(6) 2021 AWAITING FURTHER INFORMATION FROM THE REPORTER (B)(6). E-MAIL NOTIFICATION FROM (B)(6) ON 6/16/2021 STATED THERE WAS NO FURTHER INFORMATION TO BE PROVIDED ON THE INCIDENT AND THE PRODUCT WAS NOT AVAIALBLE FOR EVALUATION. NO FURTHER INFORMATION WAS PROVIDED ON THE CONSUMER'S CONDITION. IT IS NOT KNOWN AS TO WHETHER THE CONSUMER SOUGHT ANY MEDICAL ATTENTION. BASED ON THE INFORMATION PROVIDED IT CAN NOT BE CONFIRMED IF THE PRODUCT USE WAS PER PRODUCT INSTRUCTIONS. PER PRODUCT INSTERUCTIONS, IT NOTES TO AVOID CONTACT WITH EYES AND MISUSE OF THE PRODUCT MAY RESULT IN BURNS OR PERMANENT SCARRING OF HEALTHY TISSUE OR BLINDNESS. WITHOUT THE CONSUMER'S USAGE DETAILS THIS CAN NOT BE CONFIRMED. NO FOLLOW UP IS TO BE EXPECTED WITH THE COMPLAINT FILE AND THE INCIDENT WILL BE CLOSED INTERNALLY.

Description of Event or Problem · 1

THE CONSUMER REPORTED THAT THEY USED THE PRODUCT AS INSTRUCTED AND PLACED IT ON A TABLE AFTER USE. THE CONSUMER LATER HEARD A NOISE COMING FROM THE PRODUCT. THE CONSUMER PICKED UP THE PRODUCT AT THIS TIME AND CONTENTS FROM THE CANISTER LEAKED OUT COMING IN CONTACT WITH THE CONSUMER'S EYES AND SKIN. THE CONSUMER WAS ADVISED TO SEEK MEDICAL ATTENTION UPON REPORTING THIS INCIDENT. THE CONSUMER NOTED THAT AFTER WASHING THE EYE WITH COLD WATER IT STILL FELT IRRITATED. THE COMPLAINT WAS INITIATED INTERNALLY WITH ORASURE TECHNOLOGIES, INC. ON (B)(6) 2021. NO FURTHER INFORMATION IN REGARDS TO PRODUCT USAGE WAS PROVIDED AND THE PRODUCT WAS NOT AVAILABLE FOR RETURN FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
910309 SCHOLL SCHOLL FREEZE GEH ORASURE TECHNOLOGIES, INC. 1001-0379 0065

Patients

Seq Age Sex Outcome Treatment
1 Other