FDA Adverse Event Malfunction Summary report: N

WATER PIK SIDEKICK FLOSSER

MDR report key: 12005048 · Received June 15, 2021

Report

Report Number
1712259-2021-00004
Event Type
Malfunction
Date Received
June 15, 2021
Date of Event
June 7, 2021
Report Date
June 15, 2021
Manufacturer
WATER PIK INC
Product Code
EFS
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
501

Narratives

Description of Event or Problem · 1

CUSTOMER CLAIMS UNIT WAS PLUGGED IN APPROXIMATELY AN HOUR AFTER USE. CUSTOMER HEARD A POP SOUND AND ENTERED THE BATHROOM TO FIND UNIT TRANSFORMER ON FIRE. NO INJURIES OR SIGNIFICANT PROPERTY DAMAGED SUSTAINED SAVE FOR PLATE COVER AND POSSIBLY OUTLET. CUSTOMER HAS NOT SOUGHT REPAIR ESTIMATES AND EXPRESSED DISINTEREST IN DOING SO. CUSTOMER DID NOT OBSERVE ANY DAMAGE TO TRANSFORMER PRIOR TO OCCURRENCE AND COULD NOT ISOLATE ANY OTHER OUTLYING CAUSES SUCH AS CHEMICAL ATTACK. REPLACED AND REQUESTED RETURN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
902263 WATER PIK SIDEKICK FLOSSER ORAL IRRIGATOR EFS WATER PIK INC WF-04CD012-3 180607AP

Patients

Seq Age Sex Outcome Treatment
1 Other