FDA Adverse Event Other Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 1200385 · Received October 15, 2008

Report

Report Number
2122870-2008-00322
Event Type
Other
Date Received
October 15, 2008
Date of Event
July 24, 2008
Report Date
October 15, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ME, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLE COLLECTION, HANDLING AND STORAGE DETAILS WERE NOT SUPPLIED. QC AND SYSTEM CHECK DETAILS WERE NOT SUPPLIED, HOWEVER, PER CUSTOMER UPDATE IN 2008, QC PERFORMANCE HAS REMAINED ACCEPTABLE AND CUSTOMER HAS NOT HAD ISSUES WITH ANY OTHER ASSAY. A FIELD SERVICE ENGINEER (FSE) PERFORMED A PREVENTIVE MAINTENANCE (PM) ON THE MONTH BEFORE, AND RETURNED ON-SITE FIVE DAYS LATER: FSE REPLACED THE WASH PUMP DUE TO DIFFICULTIES CALIBRATING THE BACKLASH FOLLOWING THE PM. FSE PERFORMED SYSTEM CHECK AND A PRECISION RUN. ALL TESTS MET SPECIFICATIONS. FSE VERIFIED REPAIR PER ESTABLISHED PROCEDURES. RESULTS MET PUBLISHED PERFORMANCE SPECIFICATIONS. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRONEOUS ACCUTNI RESULTS GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM FOR SEVERAL PATIENTS. SAMPLES OBTAINED FROM 11 PATIENTS WERE TESTED FOR ACCUTNI AND THE RESULTS OBTAINED WERE IN THE RANGE OF 0.51 - 1.13NG/ML. THESE SAMPLES WHEN RE-TESTED GAVE RESULTS IN THE RANGE 0.00 - 0.25NG/ML. UPON RE-TESTING FOR A SECOND TIME, THE RESULTS WERE IN THE RANGE OF 0.00-0.23NG/ML. FOUR OF THE PATIENT SAMPLES WERE RE-TESTED FOR THE THIRD TIME AND GAVE RESULTS IN THE RANGE 0.01-0.12NG/ML. ERRONEOUS RESULTS WERE NOT REPORTED OUTSIDE OF THE LABORATORY. NO REPORT OF CHANGE PATIENT TREATMENT HAS BEEN RECEIVED TO DATE REGARDING THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA