FDA Adverse Event Other Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 1200166 · Received October 1, 2008

Report

Report Number
2122870-2008-00306
Event Type
Other
Date Received
October 1, 2008
Date of Event
September 5, 2008
Report Date
October 1, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
DHA
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLE WAS SERUM AND SAMPLE PROCESSING INFORMATION WAS ACCORDING TO THE TUBE MANUFACTURER'S RECOMMENDATIONS. QC IS RUN EVERY 8 HOURS AND WAS WITHIN SPECIFICATIONS PRIOR TO THE EVENT. NO ERRORS WERE POSTED TO THE EVENT LOG DURING THE EVENT. A SYSTEM CHECK PERFORMED IN 2008 PASSED SPECIFICATIONS. CUSTOMER RERAN SAMPLES BACK TO THE LAST ACCEPTABLE QC. NO OTHER RESULTS ARE IN QUESTION AT THIS TIME. A FIELD SERVICE ENGINEER (FSE) WAS ON SITE THE SAME DAY: FSE FOUND THAT THE CLOT DETECTION WAS DISABLED. FSE RE-ESTABLISHED THE PRESSURE CURVE AND ENABLED CLOT DETECTION. ULTRASONIC VOLTAGES WERE CHECKED. DIAGNOSTIC TESTING AND QC PASSED SPECIFICATIONS. FSE STATES THAT THE POST-ANALYSIS EXAMINATION SHOWED THAT THE SAMPLE WAS MILDLY HEMOLYZED WITH NO VISIBLE FIBRIN. PER FSE, A POSSIBLE SAMPLE ASPIRATION PROBLEM MAY HAVE CONTRIBUTED TO THIS EVENT. HOWEVER, A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE, A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING AN ERRONEOUS TBHCG RESULTS GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM FOR ONE PATIENT. A PATIENT SAMPLE WHEN TESTED GAVE TBHCG RESULT OF 0.00MIU/ML. THIS RESULT WAS QUESTIONED BECAUSE IT DID NOT FIT THE PATIENT'S CLINICAL PICTURE. UPON REPEAT, THE SAMPLE GAVE POSITIVE RESULTS OF ">1000.00MIU/ML" AND "34000.00MIU/ML". THE ERRONEOUS RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. NO REPORTS OF DEATH, INJURY OR CHANGED TO PATIENT TREATMENT HAVE BEEN RECEIVED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER DHA BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA