FDA Adverse Event Malfunction Summary report: N

VITROS 250 CHEMISTRY SYSTEM

MDR report key: 1200079 · Received October 15, 2008

Report

Report Number
1319681-2008-00309
Event Type
Malfunction
Date Received
October 15, 2008
Date of Event
September 18, 2008
Report Date
September 19, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ND, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

AN OCD FIELD ENGINEER PERFORMED MAINTENANCE ON THE INSTRUMENT TO REPLACE THE IMMUNOWASH FLUID METERING PUMP AND HAS RETURNED THE INSTRUMENT TO EXPECTED OPERATION. THE INVESTIGATION INTO THIS EVENT CONCLUDES THAT THE ROOT CAUSE WAS INSTRUMENT RELATED.

Description of Event or Problem · 1

THE OPERATOR OF A VITROS 250 CHEMISTRY SYSTEM OBSERVED NEGATIVELY BIASED QUALITY CONTROL RESULTS WITH VITROS PHYT SLIDES ASSAYED ON A VITROS 250 CHEMISTRY SYSTEM. THE CUSTOMER HAS OBSERVED ERROR CODES FOR THE IMMUNOWASH METERING SYSTEM AND IMPRECISE QC RESULTS FOR PHYT INTERMITTENTLY PRIOR TO THIS EVENT. THE LABORATORY HAS NOT RECEIVED ANY REPORTS OF INACCURATE VITROS PHYT PATIENT RESULTS DURING THE TIME OF THIS EVENT AND THERE WAS NO ALLEGATION OF PATIENT HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 250 CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1