FDA Adverse Event Malfunction Summary report: N

LENSX LASER SYSTEM

MDR report key: 11992371 · Received June 14, 2021

Report

Report Number
2028159-2021-00630
Event Type
Malfunction
Date Received
June 14, 2021
Date of Event
May 21, 2021
Report Date
August 27, 2021
Manufacturer
ALCON LENSX, INC.
Product Code
OOE
UDI-DI
00380659981623
PMA / PMN Number
K163551
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE MANUFACTURING DEVICE HISTORY RECORD (DHR) WAS REVIEWED. BASED ON ASSESSMENT, THE PRODUCT MET SPECIFICATIONS AT THE TIME OF RELEASE. THE SYSTEM WAS EXAMINED AND THE REPORTED DROP IN OVERALL SYSTEM ENERGY WAS CONFIRMED AND REPLICATED. THE COMPANY REPRESENTATIVE WAS ABLE TO CLEAN THE OPTICAL SYSTEM AND ALIGN FOR CALIBRATION OF THE ENERGY SYSTEM. THIS RESOLVED THE ISSUE. THE SYSTEM WAS THEN TESTED AND FOUND TO MEET SPECIFICATION. THE ROOT CAUSE COULD NOT BE DETERMINED CONCLUSIVELY. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Additional Manufacturer Narrative · 1

INVESTIGATION, INCLUDING ROOT CAUSE ANALYSIS, IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. ALCON LENSX (SITE #(B)(4)) IS NO LONGER OPERATIONAL. LENSX MANUFACTURED PRODUCTS ARE MAINTAINED AND INVESTIGATED BY THE ALCON RESEARCH, LTD. (B)(4) TECHNOLOGY CENTER (SITE #(B)(4)). THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED CUTS WERE INCOMPLETE DURING LASER ASSISTED FLAP CREATION. LEFT LATERAL, UPPER PORTION WITHOUT CUTTING BED NOTED. ADDITIONAL INFORMATION HAS BEEN REQUESTED. THERE ARE MULTIPLE RELATED REPORTS FOR THIS FACILITY. THIS REPORT ADDRESSES PATIENT TWO¿S RIGHT EYE AND OTHER MANUFACTURER REPORTS WILL BE FILED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
889182 LENSX LASER SYSTEM OPHTHALMIC FEMTOSECOND LASER OOE ALCON LENSX, INC. 550 NA 00380659981623

Patients

Seq Age Sex Outcome Treatment
1