FDA Adverse Event Injury Summary report: N

HEARTSTART XL+ DEFIBRILLATOR/MONITOR

MDR report key: 11975740 · Received June 10, 2021

Report

Report Number
3030677-2021-12100
Event Type
Injury
Date Received
June 10, 2021
Date of Event
May 13, 2021
Manufacturer
PHILIPS NORTH AMERICA LLC
Product Code
MKJ
UDI-DI
00884838023680
PMA / PMN Number
K110825
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H3 OTHER TEXT : THE CUSTOMER EVALUATED THE DEVICE WITH NO FAULT FOUND.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THE DEVICE WAS USED TO SHOCK AND LOST OUTPUT DURING PATIENT USE. THE CUSTOMER WAS UNABLE TO PROVIDE ADDITIONAL DETAILS REGARDING THE PATIENT OR PROCEDURE. WE ARE CONSIDERING THIS TO BE AN ISSUE POSSIBLY CAUSING A DELAY IN LIFE SAVING THERAPY AND THIS WILL BE CONSIDERED A SERIOUS INJURY. THE PATIENT OUTCOME IS NOT KNOWN. THERE WERE NO ECG STRIPS OR PATIENT EVENT FILES AVAILABLE FOR REVIEW. THE CUSTOMER EVALUATED THE DEVICE WITH NO FAULT FOUND. NO ADDITIONAL DETAILS ARE AVAILABLE. PHILIPS DID NOT EVALUATE THE DEVICE. THE DEVICE REMAINS WITH THE CUSTOMER. NO PARTS WERE REPLACED. PHILIPS WAS NOT ABLE TO CONFIRM THE REPORTED MALFUNCTION. BECAUSE THE PROBLEM COULD NOT BE RECREATED, THE CAUSE CANNOT BE DETERMINED.

Additional Manufacturer Narrative · 1

A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem · 1

IT WAS REPORTED TO PHILIPS THE DEVICE WAS USED TO SHOCK AND LOST OUTPUT. THE CUSTOMER HAS LIMITED INFORMATION AND IS STILL INVESTIGATING; AT PRESENT, THEY DO NOT KNOW IF THIS WAS A TECHNICAL OR CLINICAL USER ISSUE. ADDITIONAL DETAILS HAVE BEEN REQUESTED. WE ARE CONSIDERING THIS TO BE AN ISSUE POSSIBLY CAUSING A DELAY IN LIFE SAVING THERAPY AND THIS WILL BE CONSIDERED A SERIOUS INJURY. HOWEVER, NO DIRECT ADVERSE EVENT TO THE PATIENT OR USER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
870509 HEARTSTART XL+ DEFIBRILLATOR/MONITOR DEFIBRILLATOR MKJ PHILIPS NORTH AMERICA LLC 861290 00884838023680

Patients

Seq Age Sex Outcome Treatment
1 Unknown Required Intervention