FDA Adverse Event Malfunction Summary report: N

CAMERA HEAD AC - C-MOUNT

MDR report key: 11959783 · Received June 8, 2021

Report

Report Number
1221934-2021-01763
Event Type
Malfunction
Date Received
June 8, 2021
Date of Event
March 24, 2021
Report Date
June 7, 2021
Manufacturer
DEPUY MITEK LLC US
Product Code
FWF
UDI-DI
10886705028733
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

UDI: (B)(4). INVESTIGATION SUMMARY: THE COMPLAINT DEVICE WAS RECEIVED AT THE SERVICE CENTER AND EVALUATED. IT WAS REPORTED THAT THE CCS IS GIVING A BLANK SCREEN AND COLORS OFF AND THE CAMERA HEAD IS NOT WORKING. PER SERVICE REPORTS, THIS COMPLAINT CAN BE CONFIRMED. DURING THE SERVICE EVALUATION THE FOLLOWING DEFECTS WERE IDENTIFIED: FUNCTIONAL : INTERMITTENT OPERATION. MINOR SCRATCHES ON THE DEVICE. THE REPAIR OF THE DEVICE WAS HOWEVER DECLINED, AND IT IS BEING PLACED INTO LONG TERM HOLD. THE FAULTY PARTS WAS IDENTIFIED AS THE ROOT CAUSE FOR THE DEVICE FAILURE DURING THE SERVICE EVALUATION. MANUFACTURING RECORD EVALUATION IS NOT REQUIRED AS THE REPORTED EVENT IS NOT ASSOCIATED WITH THE MANUFACTURING PROCESS AND/OR THE POTENTIAL CAUSE OF THE DEFECT CANNOT BE ASSOCIATED TO MANUFACTURING. AT THIS POINT IN TIME, NO CORRECTIVE ACTION IS REQUIRED, AND NO FURTHER ACTION IS WARRANTED. DEPUY MITEK WILL CONTINUE TO TRACK ANY RELATED COMPLAINTS WITHIN THIS DEVICE FAMILY AS A MEANS OF MONITORING THE EXTENT WITH WHICH THIS COMPLAINT IS OBSERVED IN THE FIELD.

Description of Event or Problem · 1

IT WAS REPORTED BY THE SALES REP THAT THE CAMERA HEAD AC - C-MOUNT DEVICE WAS NOT WORKING. DURING IN-HOUSE ENGINEERING EVALUATION, IT WAS DETERMINED THAT THE DEVICE HAD INTERMITTENT OPERATION. THERE WAS NO PROCEDURE NOR PATIENT INVOLVEMENT REPORTED. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
855476 CAMERA HEAD AC - C-MOUNT ENDOSCOPIC VIDEO CAMERA FWF DEPUY MITEK LLC US 242401 10886705028733

Patients

Seq Age Sex Outcome Treatment
1