FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 11953320 · Received June 7, 2021

Report

Report Number
2031642-2021-03991
Event Type
Malfunction
Date Received
June 7, 2021
Date of Event
May 11, 2021
Manufacturer
RESPIRONICS CALIFORNIA, LLC
Product Code
MNT
PMA / PMN Number
K102054
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

G5:510(K)#: K102054. B4:12AUG2021.

Additional Manufacturer Narrative · 0

G5:510(K)#: K102985. B4:12AUG2021. THE CUSTOMER EVALUATED THE DEVICE WITH ASSISTANCE FROM A PHILIPS REMOTE SERVICE ENGINEER (RSE). THE RSE REVIEWED THE ERROR LOGS, AND THE OCCURRENCE OF THE ERROR CODE INDICATING A 24-VOLT FAILURE WAS CONFIRMED. THE RSE ADVISED CHECKING THE POWER CORD. IF NO PROBLEMS ARE FOUND WITH THE CORD, THEN THE POWER SUPPLY MAY BE REQUIRED. THE CUSTOMER WAS ALSO ADVISED THAT PARTS HAVE LIMITED AVAILABILITY DUE TO THE DEVICE BEING AT THE END OF LIFE; THE RSE PROVIDED PART ID FOR THE POWER SUPPLY. THE CUSTOMER DECIDED TO RETIRE THE DEVICE, AND IT WAS REMOVED FROM SERVICE. AFTER TROUBLESHOOTING, THE CUSTOMER DECIDED TO RETIRE THE DEVICE, THERE WAS NO FURTHER INVESTIGATION, AND THE ROOT CAUSE WILL NOT BE DETERMINED.

Additional Manufacturer Narrative · 0

UPON FURTHER INVESTIGATION, THE ISSUE OCCURRED OUTSIDE OF CLINICAL USE AND IS NOT LIKELY TO CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INQUIRY. THEREFORE, THIS COMPLAINT NO LONGER MEETS REPORTABILITY REQUIREMENTS.

Description of Event or Problem · 1

IT WAS REPORTED TO PHILIPS THAT THE DEVICE HAD A RE-START UP COUNTDOWN. THE DEVICE WAS NOT IN CLINICAL USE AT THE TIME OF THE EVENT. THERE WAS NO REPORT OF PATIENT OR USER HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
841655 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS CALIFORNIA, LLC V200

Patients

Seq Age Sex Outcome Treatment
1 Unknown