FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 11948053 · Received June 7, 2021

Report

Report Number
3013756811-2021-58169
Event Type
Malfunction
Date Received
June 7, 2021
Date of Event
May 16, 2021
Report Date
June 7, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE CARTRIDGE ALARMS OCCURRED DURING THE LOAD SEQUENCE AND DURING BASAL INSULIN DELIVERY WITH DIFFERENT CARTRIDGES. ADDITIONALLY, IT WAS REPORTED THAT A MALFUNCTION ALARM OCCURRED. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE MALFUNCTION ALARM WAS CLEARED. CUSTOMER REVERTED TO AN ALTERNATE PUMP FOR INSULIN THERAPY. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 231-300 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
845377 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 M831825 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 39 YR INFUSION SET: AUTOSOFT XC, INSULIN: HUMALOG| INFUSION SET: AUTOSOFT XC, INSULIN: HUMALOG