FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING METER

MDR report key: 1193103 · Received October 6, 2008

Report

Report Number
2939301-2008-02554
Event Type
Malfunction
Date Received
October 6, 2008
Report Date
September 23, 2008
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER AND STRIPS FOR EVAL, BUT HAS NOT YET RECEIVED THEM. IF EITHER THE METER OR STRIPS ARE RETURNED, LIFESCAN WILL EVALUATE IT/THEM AND, IF EITHER THE METER OR STRIPS DO NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

IN 2008, THE LAY USER/REPORTER CONTACTED LIFESCAN ON BEHALF OF THE LAY USER/PT ALLEGING THE ONE TOUCH PING METER PROMPTED THE ERROR 1 MESSAGE ON THE METER DISPLAY. THE REPORTER DENIED THAT THE PT SUFFERED ANY SYMPTOMS AND DENIED THAT THE PT SOUGHT MEDICAL ATTENTION. THE PT DID NOT TAKE ANY ACTION REGARDING DIABETES TREATMENT WITH REGARD TO THE ISSUE. THE ISSUE WAS NOT RESOLVED DURING TROUBLESHOOTING. THE PRODUCT IS NOT NEW. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE WAS NOT RESOLVED DURING TROUBLESHOOTING. THE PT DID NOT SUFFER ANY SYMPTOMS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA 2846386

Patients

Seq Age Sex Outcome Treatment
1