FDA Adverse Event Malfunction Summary report: N

ONE TOUCH ULTRALINK METER

MDR report key: 1193098 · Received October 6, 2008

Report

Report Number
2939301-2008-02560
Event Type
Malfunction
Date Received
October 6, 2008
Report Date
September 26, 2008
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER AND STRIPS FOR EVALUATION, BUT HAS NOT YET RECEIVED THEM. IF EITHER THE METER OR STRIPS ARE RETURNED, LIFESCAN WILL EVALUATE IT/THEM AND, IF EITHER THE METER AND STRIPS DO NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

IN 2008, THE LAY USER/PT CONTACTED LIFESCAN ALLEGING THERE WERE BLACK MARKS ON THE DISPLAY OF THE ONE TOUCH ULTRA LINK METER. THE PT DENIED HAVING ANY SYMPTOMS OR RECEIVING ANY MEDICAL ATTENTION. THE PT DID NOT TAKE ANY ACTION REGARDING DIABETES TREATMENT WITH REGARD TO THE ISSUE. THE PRODUCT WAS NOT NEW AND THE INTERFACE CABLE WAS NOT ATTACHED. THIS COMPLAINT IS BEING REPORTED BECAUSE THE DISPLAY ISSUE WAS NOT RESOLVED THROUGH TROUBLESHOOTING. THE PT DID NOT SUFFER ANY SYMPTOMS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRALINK METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1