FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 11922564 · Received June 2, 2021

Report

Report Number
3013756811-2021-55618
Event Type
Malfunction
Date Received
June 2, 2021
Date of Event
May 9, 2021
Report Date
June 2, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007257
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NV, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE BATTERY GAUGE WAS FLUCTUATING. ADDITIONALLY, IT WAS REPORTED THAT THE PUMP BATTERY WAS DEPLETING QUICKLY. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 140-155 MG/DL. MULTIPLE ATTEMPTS WERE MADE BY TANDEM TECHNICAL SUPPORT TO OBTAIN ADDITIONAL INFORMATION; HOWEVER, THE CUSTOMER DID NOT RESPOND.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
819579 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007257

Patients

Seq Age Sex Outcome Treatment
1 56 YR