FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1191921 · Received October 1, 2008

Report

Report Number
1644487-2008-02377
Event Type
Malfunction
Date Received
October 1, 2008
Date of Event
July 1, 2008
Report Date
September 2, 2008
Manufacturer
CYBERONICS, INC.
Product Code
MUZ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT A VNS PT WAS "UNABLE TO FEEL STIMULATION AS SHE USED TO" AND THAT AN INTERROGATION OF THE PT'S DEVICE HAD CONFIRMED THAT HER DEVICE WAS NO LONGER AT PREVIOUSLY PROGRAMMED SETTINGS. FOLLOW UP WITH THE REPORTER REVEALED THAT THE PARAMETER CHANGED DUE TO A COMMUNICATION INTERRUPTION DURING DIAGNOSTICS PERFORMED AT THE PT'S LAST VISIT. TROUBLESHOOTING WAS PERFORMED AND IT WAS REVEALED THAT THE REPORTER'S DELL X5 HAD BEEN PLUGGED INTO THE WALL DURING THE DIAGNOSTIC TESTING, CAUSING THE EVENT. LATER, THE REPORTER STATED THAT HE WAS ABLE TO SUCCESSFULLY INTERROGATE AND REPROGRAM THE PT'S DEVICE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE MUZ CYBERONICS, INC. 250 522003

Patients

Seq Age Sex Outcome Treatment
1 41 YR