FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1191914 · Received October 1, 2008

Report

Report Number
1644487-2008-02376
Event Type
Malfunction
Date Received
October 1, 2008
Date of Event
September 4, 2008
Report Date
September 4, 2008
Manufacturer
CYBERONICS, INC.
Product Code
MUZ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT AN ERROR MESSAGE "CF CARD WARNING" WAS RECEIVED WHENEVER THE NURSE TURNED THE HANDHELD. SHE PERFORMED ROUTINE TROUBLESHOOTING SUCH AS PERFORMING A SOFT RESET, REMOVED THE FLASHCARD, AND PERFORMED A HARD RESET; HOWEVER, THE ERROR MESSAGE WOULD NOT CLEAR. A REPLACEMENT HANDHELD DEVICE WAS SENT TO THE NURSE. GOOD FAITH ATTEMPTS TO GET THE HANDHELD RETURNED TO THE MFR FOR ANALYSIS HAVE BEEN UNSUCCESSFUL TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE MUZ CYBERONICS, INC. 250 521384

Patients

Seq Age Sex Outcome Treatment
1