FDA Adverse Event Malfunction Summary report: N

ORTHO PROVUE

MDR report key: 1191804 · Received October 1, 2008

Report

Report Number
1056600-2008-00308
Event Type
Malfunction
Date Received
October 1, 2008
Date of Event
September 8, 2008
Report Date
October 1, 2008
Manufacturer
MICRO TYPING SYSTEMS, INC.
Product Code
KSZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

A POSSIBLE ROOT CAUSE WAS DETERMINED. AN OCD FIELD ENGINEER ARRIVED AT THE SITE AND DETERMINED THE PROBE WAS BENT. A BENT PROBE CAN LEAD TO A LOSS OF VACUUM/PRESSURE IN THE FLUIDICS SYSTEM WHICH COULD RESULTS IN PROBE DRIP. THE FE REPLACED THE PROBE AS WELL AS THE WASH STATION, PUMP SILENCERS, SYRINGE AND LOWER DOOR FASTENER. A PM AND DIAGNOSTIC TESTS WERE PERFORMED. THE INSTRUMENT WAS RETURNED TO EXPECTED OPERATION. THIS CUSTOMER HAS NOT LOGGED ANY SIMILAR COMPLAINTS AGAINST THIS ANALYZER SINCE THIS INCIDENT. (B) (4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A BENT PROBE AND LEAK FROM THE PROBE HOUSING. CUSTOMER DID NOT PROVIDE ANY INFO REGARDING POSSIBLE ERROR CODES. NO ERRONEOUS RESULTS WERE REPORTED. PROBE DRIP MAY LEAD TO DILUTION OF SAMPLE/REAGENT, CARRY OVER AND/OR CROSS CONTAMINATION AND ERRONEOUS RESULTS WHICH COULD LEAD TO TRANSFUSION OF INCOMPATIBLE BLOOD.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ORTHO PROVUE AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYSTEM KSZ MICRO TYPING SYSTEMS, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1