FDA Adverse Event Malfunction Summary report: N

INPEN MMT-105NNBLNA NOVO NORDISK BLUE

MDR report key: 11917373 · Received June 1, 2021

Report

Report Number
3012822846-2021-00457
Event Type
Malfunction
Date Received
June 1, 2021
Date of Event
August 31, 2020
Report Date
June 1, 2021
Manufacturer
COMPANION MEDICAL INC
Product Code
FMF
UDI-DI
000010862088000344
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. THIS MDR IS RELATED TO THE RETROSPECTIVE REVIEW OF COMPLAINTS FROM COMPANION MEDICAL INC, FOLLOWING MEDTRONIC¿S ACQUISITION OF THE COMPANY IN SEPTEMBER 2020.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL THAT THEY STOPPED USING INSULIN PEN DUE TO RESISTANCE WHEN INJECTING INSULIN. DURING TROUBLESHOOTING, CUSTOMER WAS ABLE TO DISPENSE INSULIN JUST FINE. CUSTOMER STATED THERE IS RESISTANCE WHEN TAKING A SHOT AND WOULD NOT DISPENSE TO TAKE THE REMAINING UNITS UNTIL DIAL GOES BACK TO 0. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. THE DEVICE IS NOT EXPECTED TO RETURN FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
814460 INPEN MMT-105NNBLNA NOVO NORDISK BLUE SYRINGE, PISTON FMF COMPANION MEDICAL INC MMT-105NNBLNA A92LH 000010862088000344

Patients

Seq Age Sex Outcome Treatment
1