FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1191539 · Received September 26, 2008

Report

Report Number
1644487-2008-02352
Event Type
Malfunction
Date Received
September 26, 2008
Date of Event
August 1, 2008
Report Date
September 1, 2008
Manufacturer
CYBERONICS, INC.
Product Code
MUZ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT THE STUDY COORDINATOR WAS HAVING DIFFICULTY GETTING HER DELL X5 HANDHELD TO INTERROGATE DEVICES. SHE CLARIFIED BY STATING THAT THE DEVICES WOULD BE INTERROGATED SUCCESSFULLY WITH THE HANDHELD BUT THAT THERE WOULD BE A SIGNIFICANT DELAY IN GETTING THIS ACCOMPLISHED. SHE STATED THAT THE DEVICE IS NOT ALWAYS CHARGED PROPERLY BETWEEN USES AND UNDERSTANDS THAT THIS MAY BE CONTRIBUTING TO HER EVENT. THE STUDY COORDINATOR CONCLUDED BY STATING THAT SHE DID NOT WANT TO RETURN THE DEVICE AS SHE IS SURE IT IS FUNCTIONING PROPERLY BUT SHE DID WANT TO KNOW IF THERE IS ANY WAY TO AVOID IT IN THE FUTURE. THE MANUFACTURER RECOMMENDED THAT SHE COULD RE-INSERT THE FLASHCARD OR PERFORM A SOFT RESET.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE MUZ CYBERONICS, INC. 250 521407

Patients

Seq Age Sex Outcome Treatment
1