FDA Adverse Event Malfunction Summary report: N

ORTHO PROVUE

MDR report key: 1191535 · Received September 26, 2008

Report

Report Number
1056600-2008-00310
Event Type
Malfunction
Date Received
September 26, 2008
Date of Event
August 27, 2008
Report Date
September 26, 2008
Manufacturer
MICRO TYPING SYSTEMS, INC.
Product Code
KSZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

A DEFINITIVE ROOT CAUSE WAS NOT DETERMINED FOR THE REPORTED INCIDENT. ALTHOUGH THE LOGS REVIEWED BY OCD CTS REVEALED THE LIS SENT DOWN HUNDREDS OF ORDERS TO THE PROVUE WHEN THE CUSTOMER REQUESTED IT TO UPLOAD, IT IS UNCLEAR HOW THE ISSUE OCCURRED. THE CUSTOMER WAS ADVISED BY CTS TO CONTACT THEIR LIS REPRESENTATIVE TO RESOLVE THE ISSUE. THIS CUSTOMER HAS NOT LOGGED ANY SIMILAR COMPLAINTS AGAINST THIS ANALYZER SINCE THIS INCIDENT. INCIDENT IS ISOLATED. (B) (4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE ORTHO PROVUE ANALYZER DOWNLOADED RESULTS FOR SAMPLE BARCODE # ON (B) (6) 2008. THE SAMPLE WAS ACTUALLY RECEIVED AND RUN ON (B) (6) 2008. THE CUSTOMER INDICATED RESULTS OF AN UNPROCESSED SAMPLE WERE SENT TO LIS PRIOR TO TESTING. SAMPLE MISIDENTIFICATION MAY LEAD TO REPORTING OF ERRONEOUS TEST RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ORTHO PROVUE AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYST KSZ MICRO TYPING SYSTEMS, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1