FDA Adverse Event Malfunction Summary report: N

LIFEPAK CR PLUS DEFIBRILLATOR

MDR report key: 1191363 · Received September 26, 2008

Report

Report Number
3015876-2008-01377
Event Type
Malfunction
Date Received
September 26, 2008
Date of Event
August 28, 2008
Report Date
August 28, 2008
Manufacturer
PHYSIO-CONTROL, INC.
Product Code
MKJ
PMA / PMN Number
K011144
Removal / Correction Number
3015876-08/27/08-004-R
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

A FIELD CORRECTIVE ACTION HAS BEEN INITIATED TO CONTACT THE CUSTOMER BY TELEPHONE TO INFORM THEM OF THE REPORTED PROBLEM. A LETTER IS ALSO BEING PROVIDED TO THE CUSTOMER INSTRUCTING THEM TO EITHER REMOVE THE DEVICE FROM USE OR TO REMOVE AND DISCARD THE SHOCK BUTTON COVER UNTIL A REPLACEMENT DEVICE CAN BE PROVIDED.

Description of Event or Problem · 1

AN INTERNAL INVESTIGATION BY PHYSIO CONTROL FOUND THAT THIS DEVICE WAS MIS-CONFIGURED DUE TO THE INSTALLATION OF MISMATCHED HARDWARE AND SOFTWARE CONFIGURATIONS DURING A DEVICE REWORK PROCESS PRIOR TO SHIPMENT. THE DEVICE WAS FOUND TO HAVE THE HARDWARE FOR A FULLY AUTOMATIC DEFIBRILLATOR (NO "SHOCK" BUTTON), HOWEVER THE DEVICE SOFTWARE WAS CONFIGURED FOR SEMI-AUTOMATIC OPERATION ("SHOCK" BUTTON REQUIRED). THIS INCORRECT CONFIGURATION COULD CAUSE A SHOCK TO NOT BE DELIVERED TO A PT IF NEEDED WHEN TREATING A CARDIAC ARREST.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 LIFEPAK CR PLUS DEFIBRILLATOR MKJ PHYSIO-CONTROL, INC. CRPLUS NA

Patients

Seq Age Sex Outcome Treatment
1 NA