FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1190854 · Received September 24, 2008

Report

Report Number
1644487-2008-02329
Event Type
Malfunction
Date Received
September 24, 2008
Date of Event
August 25, 2008
Report Date
August 25, 2008
Manufacturer
CYBERONICS INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

REPORTER INDICATED A VNS HP JORNADA HANDHELD COMPUTER WOULD NOT TURN ON. IT DID TURN ON ONCE AND THEN IT TURNED OFF BEFORE IT WAS ABLE TO BE USED. THE HANDHELD COMPUTER AND FLASHCARD WERE RETURNED FOR PRODUCT ANALYSIS. ANALYSIS OF THE FLASHCARD REVEALED THAT THE 2577 FOLDER WAS MISSING. A ROOT CAUSE FOR THE MISSING FOLDER COULD NOT BE DETERMINED BASED ON THE RETURNED FLASHCARD AND SOFTWARE, BUT AN ANALYSIS OF THE COMPUTER IDENTIFIED THAT THE SOFTWARE HAD BEEN INSTALLED GIVING THE INDICATION THAT THE FOLDER WAS PRESENT IN THE FLASHCARD AT SOME POINT IN TIME. ANALYSIS OF THE COMPUTER REVEALED NO ANOMALIES AND IT PERFORMED AS INTENDED. THE REMAINING BATTERY POWER WAS AT 25% AFTER AN HOUR OF TESTING, WHICH IS OUT OF SPECIFICATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE PROGRAMMING SOFTWARE LYJ CYBERONICS INC. MODEL 250 521382

Patients

Seq Age Sex Outcome Treatment
1