FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1190666 · Received October 3, 2008

Report

Report Number
1826988-2008-01130
Event Type
Malfunction
Date Received
October 3, 2008
Date of Event
September 3, 2008
Report Date
September 3, 2008
Manufacturer
BAYER HEALTHCARE, LLC.
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER STATED THAT SHE TESTED HER BLOOD GLUCOSE USING HER CONTOUR METER AND RECEIVED READINGS OF 420 MG/DL AND A READING HIGHER THAN 500 MG/DL. SHE RETESTED USING ANOTHER CONTOUR METER AND RECEIVED READINGS OF 190 AND 191 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE PARKES ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. TROUBLESHOOTING WAS NOT POSSIBLE SINCE THE CUSTOMER DID NOT HAVE CONTROL SOLUTION. CONTROL SOLUTION WAS SENT TO THE CUSTOMER. NO PRODUCT WILL BE RETURNED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC. 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK