FDA Adverse Event Malfunction Summary report: N

SYNCHRON CX3 DELTA (TOTAL PROTEIN) CLINICAL SYSTEM

MDR report key: 1190656 · Received October 6, 2008

Report

Report Number
2050012-2008-00057
Event Type
Malfunction
Date Received
October 6, 2008
Date of Event
September 23, 2008
Report Date
October 6, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K942676
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

QC RUN PRIOR TO THE EVENT WAS WITHIN LAB ESTABLISHED RANGES. CALIBRATIONS HAVE APPEARED NORMAL. PATIENT SAMPLES RUN BEFORE AND AFTER THE EVENT WERE REVIEWED AND RESULTS WERE ACCEPTABLE. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LAB: THE FSE INSPECTED THE INSTRUMENT, AND DISCOVERED THAT BOTH LIGHT PIPES FOR THE MODULE WERE CORRODED DUE TO AGE. THE FSE REPLACED THE LIGHT PIPES, AND THE ANALOG 3 CIRCUIT BOARD. ALTHOUGH THE FSE ADDRESSED HARDWARE ISSUE, A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING AN ERRONEOUSLY HIGH CREATININE RESULT THAT WAS GENERATED BY THE SYNCHRON CX3 DELTA CLINICAL SYSTEM FOR A SINGLE PATIENT SAMPLE. A PATIENT SAMPLE WAS TESTED FOR CREATININE AND A RESULT OF 4.2MG/DL WAS REPORTED OUT OF THE LAB. THE ORIGINAL SAMPLE WAS RE-TESTED LATER AND A RESULT OF 2.62MG/DL WAS OBTAINED. THE CUSTOMER THEN RAN THE SAMPLE ON A DIFFERENT INSTRUMENT IN THEIR LAB AND CREATININE RESULT WAS 2.63MG/DL. PATIENT TREATMENT WAS NOT INITIATED OR WITHHELD BASED UPON THE ERRONEOUS RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON CX3 DELTA (TOTAL PROTEIN) CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. CX3 DELTA NA

Patients

Seq Age Sex Outcome Treatment
1 NA