SYNCHRON CX3 DELTA (TOTAL PROTEIN) CLINICAL SYSTEM
Report
- Report Number
- 2050012-2008-00057
- Event Type
- Malfunction
- Date Received
- October 6, 2008
- Date of Event
- September 23, 2008
- Report Date
- October 6, 2008
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K942676
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- NO INFORMATION
Narratives
QC RUN PRIOR TO THE EVENT WAS WITHIN LAB ESTABLISHED RANGES. CALIBRATIONS HAVE APPEARED NORMAL. PATIENT SAMPLES RUN BEFORE AND AFTER THE EVENT WERE REVIEWED AND RESULTS WERE ACCEPTABLE. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LAB: THE FSE INSPECTED THE INSTRUMENT, AND DISCOVERED THAT BOTH LIGHT PIPES FOR THE MODULE WERE CORRODED DUE TO AGE. THE FSE REPLACED THE LIGHT PIPES, AND THE ANALOG 3 CIRCUIT BOARD. ALTHOUGH THE FSE ADDRESSED HARDWARE ISSUE, A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING AN ERRONEOUSLY HIGH CREATININE RESULT THAT WAS GENERATED BY THE SYNCHRON CX3 DELTA CLINICAL SYSTEM FOR A SINGLE PATIENT SAMPLE. A PATIENT SAMPLE WAS TESTED FOR CREATININE AND A RESULT OF 4.2MG/DL WAS REPORTED OUT OF THE LAB. THE ORIGINAL SAMPLE WAS RE-TESTED LATER AND A RESULT OF 2.62MG/DL WAS OBTAINED. THE CUSTOMER THEN RAN THE SAMPLE ON A DIFFERENT INSTRUMENT IN THEIR LAB AND CREATININE RESULT WAS 2.63MG/DL. PATIENT TREATMENT WAS NOT INITIATED OR WITHHELD BASED UPON THE ERRONEOUS RESULT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | SYNCHRON CX3 DELTA (TOTAL PROTEIN) CLINICAL SYSTEM | CLINICAL CHEMISTRY ANALYZER | JJE | BECKMAN COULTER, INC. | CX3 DELTA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |