FDA Adverse Event Malfunction Summary report: N

COULTER LH 780

MDR report key: 1190655 · Received October 6, 2008

Report

Report Number
1061932-2008-00051
Event Type
Malfunction
Date Received
October 6, 2008
Date of Event
September 17, 2008
Report Date
October 6, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K061616
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

QC WAS WITHIN RANGE BEFORE AND AFTER THE EVENT. SAMPLE INFORMATION WAS NOT PROVIDED. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE COSTUMER'S LAB: THE FSE REPLACED THE WHITE BLOOD CELL (WBC) BATH FOR BETTER DRAINAGE. ALTHOUGH HARDWARE ISSUE WAS ADDRESSED BY THE FSE, A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC, REGARDING ERRONEOUSLY LOW HEMOGLOBIN (HGB) RESULTS GENERATED BY THE COULTER LH 780 ANALYZER FOR TWO PT SAMPLES. INITIAL HGB RESULTS WERE: 10.4G/DL AND 11.7G/DL FOR PT A AND B RESPECTIVELY. THE RESULTS WERE REPORTED OUT OF THE LAB. THE ORIGINAL SAMPLES WERE RE-TESTED AND HIGHER RESULTS WERE OBTAINED: HGB RESULT WAS 11.3G/DL FOR PT A, AND 12.9G/DL FOR PT B. CORRECTED REPORTS WERE SENT. BASED ON THE INFORMATION PROVIDED, THERE WAS NO DEATH, INJURY OR CHANGE TO PT TREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH 780 HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. LH 780 NA

Patients

Seq Age Sex Outcome Treatment
1 NA