FDA Adverse Event Malfunction Summary report: N

SSCOR

MDR report key: 11898738 · Received May 27, 2021

Report

Report Number
2022724-2021-00001
Event Type
Malfunction
Date Received
May 27, 2021
Date of Event
April 24, 2021
Report Date
May 27, 2021
Manufacturer
SSCOR INC.
Product Code
JCX
PMA / PMN Number
K791210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INSUFFICIENT INFORMATION WAS PROVIDED TO SSCOR INC. RELATING THE EVENT REPORTED. SSCOR ATTEMPTED TO OBTAIN ADDITIONAL PATIENT, EVENT AND DEVICE USAGE INFORMATION FROM THE INITIAL REPORTER ON VARIOUS OCCASIONS. INFORMATION WAS REQUESTED BY E-MAIL ON THE FOLLOWING DATES: 05/07/2021, 05/13/2021, 05/20/2021, AND 05/25/2021. INITIAL REPORTER HAS NOT RESPONDED TO ANY OF THE E-MAILS SENT. SSCOR ALSO ATTEMPTED TO CONTACT THEM BY PHONE ON TWO OCCASIONS BUT WAS UNSUCCESSFUL. PER THE INFORMATION RECEIVED BY THE INITIAL REPORTER, THERE WAS NO INJURY OR DEATH INVOLVED. AT THIS POINT, SSCOR IS UNABLE TO CONDUCT A FULL INVESTIGATION UNLESS WE RECEIVE ADDITIONAL INFORMATION. SSCOR WILL CONTINUE TO MONITOR THE ISSUE AND ATTEMPT TO OBTAIN ADDITIONAL INFORMATION ON THE EVENT REPORTED.

Description of Event or Problem · 1

"THE AMBULANCE WAS OUT ON A RUN, THEY ATTEMPTED TO USE THE UNIT AND IT DIDN'T WORK, THEY HAD A 2ND UNIT IN ANOTHER VEHICLE, USED THAT INSTEAD. UPON RETURN TO BAY, BATTERY WAS REPLACED AND THE UNIT WORKED. CUSTOMER JUST NEEDS THIS TO BE REPLACED AS IT WAS A NEW PURCHASE (B)(6) 2021. THANK YOU."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
795234 SSCOR S-SCORT III JCX SSCOR INC. 74000 N/A

Patients

Seq Age Sex Outcome Treatment
1