FDA Adverse Event Injury Summary report: N

HEARTSTART MRX MONITOR/DEFIB

MDR report key: 11896147 · Received May 27, 2021

Report

Report Number
3030677-2021-11801
Event Type
Injury
Date Received
May 27, 2021
Date of Event
May 13, 2021
Manufacturer
PHILIPS NORTH AMERICA LLC
Product Code
MKJ
UDI-DI
00884838000018
PMA / PMN Number
K031187
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H3 OTHER TEXT: THE CUSTOMER DECLINED SERVICE FROM PHILIPS.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THE "HEART RHYTHM WENT BLUE". WE ARE CONSIDERING THIS TO BE A POSSIBLE CODE-BLUE SHOCK-ISSUE SITUATION POSSIBLY CAUSING A DELAY IN LIFE SAVING THERAPY, THEREFORE, WE ARE CONSIDERING THIS TO BE A SERIOUS INJURY. HOWEVER, NO DIRECT ADVERSE EVENT TO THE PATIENT OR USER WAS REPORTED. THE CUSTOMER DID NOT RESPOND TO MULTIPLE REQUESTS FOR PATIENT/PROCEDURE DETAILS. THE CUSTOMER DID NOT RESPOND TO MULTIPLE REQUESTS FOR EVALUATION DETAILS. THE CUSTOMER DECLINED SERVICE FROM PHILIPS. NO ECG MONITORING STRIPS OR CASE EVENT FILES WERE PROVIDED TO PHILIPS FOR REVIEW. THE CUSTOMER DID NOT RESPOND TO MULTIPLE REQUESTS FOR RESOLUTION DETAILS. NO CONCLUSION CAN BE DRAWN. THE DEVICE REMAINS WITH THE CUSTOMER.

Additional Manufacturer Narrative · 1

A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem · 1

IT WAS REPORTED TO PHILIPS THE "HEART RHYTHM WENT BLUE". ADDITIONAL DETAILS HAVE BEEN REQUESTED. WE ARE CONSIDERING THIS TO BE A POSSIBLE CODE-BLUE SHOCK-ISSUE SITUATION POSSIBLY CAUSING A DELAY IN LIFE SAVING THERAPY, THEREFORE, WE ARE CONSIDERING THIS TO BE A SERIOUS INJURY. HOWEVER, NO DIRECT ADVERSE EVENT TO THE PATIENT OR USER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
793056 HEARTSTART MRX MONITOR/DEFIB DEFIBRILLATOR MKJ PHILIPS NORTH AMERICA LLC M3535A 00884838000018

Patients

Seq Age Sex Outcome Treatment
1 Unknown Life Threatening| R