FDA Adverse Event
Injury
Summary report: N
WATER PIK CORDLESS PLUS WATER FLOSSER
MDR report key: 11890250
·
Received May 26, 2021
Report
- Report Number
- 1712259-2021-00003
- Event Type
- Injury
- Date Received
- May 26, 2021
- Date of Event
- May 19, 2021
- Report Date
- May 26, 2021
- Manufacturer
- WATER PIK, INC.
- Product Code
- EFS
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CO, US
- Reporter Occupation
- 501
Narratives
Description of Event or Problem · 1
CUSTOMER CONTACTED (B)(6) CUSTOMER SERVICE (PHL) CLAIMING USE OF WP-450 CAUSED DENTAL BRIDGE TO DISLODGE AND A BLISTER UNDER THE USER'S TONGUE. CUSTOMER REJECTS STATEMENT THAT FLOSSERS ARE NOT KNOW TO DAMAGE PROPERLY INSTALLED AND SOUND ORAL PROSTHETICS CITING THEIR DENTIST'S CLAIM "IT SHOULD NOT HAVE HAPPENED." CUSTOMER APPROXIMATES BRIDGE IS 13 MONTHS OLD, AND INDICATED DENTAL COST AS "(B)(6)." CUSTOMER HAS NOT PROVIDED DOCUMENTATION OF SERVICE, COLLABORATING WITH PHL TO REFUND PURCHASE COST AND RETURN TO FTC.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 786868 | WATER PIK CORDLESS PLUS WATER FLOSSER | ORAL IRRIGATOR | EFS | WATER PIK, INC. | 200410 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |