FDA Adverse Event Injury Summary report: N

WATER PIK CORDLESS PLUS WATER FLOSSER

MDR report key: 11890250 · Received May 26, 2021

Report

Report Number
1712259-2021-00003
Event Type
Injury
Date Received
May 26, 2021
Date of Event
May 19, 2021
Report Date
May 26, 2021
Manufacturer
WATER PIK, INC.
Product Code
EFS
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
501

Narratives

Description of Event or Problem · 1

CUSTOMER CONTACTED (B)(6) CUSTOMER SERVICE (PHL) CLAIMING USE OF WP-450 CAUSED DENTAL BRIDGE TO DISLODGE AND A BLISTER UNDER THE USER'S TONGUE. CUSTOMER REJECTS STATEMENT THAT FLOSSERS ARE NOT KNOW TO DAMAGE PROPERLY INSTALLED AND SOUND ORAL PROSTHETICS CITING THEIR DENTIST'S CLAIM "IT SHOULD NOT HAVE HAPPENED." CUSTOMER APPROXIMATES BRIDGE IS 13 MONTHS OLD, AND INDICATED DENTAL COST AS "(B)(6)." CUSTOMER HAS NOT PROVIDED DOCUMENTATION OF SERVICE, COLLABORATING WITH PHL TO REFUND PURCHASE COST AND RETURN TO FTC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
786868 WATER PIK CORDLESS PLUS WATER FLOSSER ORAL IRRIGATOR EFS WATER PIK, INC. 200410

Patients

Seq Age Sex Outcome Treatment
1 Other