FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 11876155 · Received May 25, 2021

Report

Report Number
3013756811-2021-54835
Event Type
Malfunction
Date Received
May 25, 2021
Date of Event
April 20, 2021
Report Date
May 25, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613779
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER TANDEM USER GUIDE: ONLY USE U-100 HUMALOG OR U-100 NOVOLOG WITH YOUR PUMP. ONLY U-100 HUMALOG AND NOVOLOG HAVE BEEN TESTED AND FOUND TO BE COMPATIBLE FOR USE IN THE PUMP. USE OF INSULIN WITH LESSER OR GREATER CONCENTRATION CAN RESULT IN UNDER DELIVERY OR OVER DELIVERY OF INSULIN. THIS CAN CAUSE HYPOGLYCEMIA (LOW BG) OR HYPERGLYCEMIA (HIGH BG) EVENTS. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. CUSTOMER ADDRESSED ALARMS BY CHANGING OUT PUMP SUPPLIES AND RESUMING INSULIN DELIVERY. SYSTEM CHECK WAS PERFORMED WITH TANDEM TECHNICAL SUPPORT FOR AND NO ISSUES WERE IDENTIFIED; HOWEVER, CUSTOMER WAS USING FIASP INSULIN. TANDEM TECHNICAL SUPPORT INFORMED THE CUSTOMER THAT FIASP IS OFF-LABEL PER USER GUIDE. CUSTOMER'S BLOOD GLUCOSE WAS 233-240 MG/DL AT TIME OF ALARMS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
777799 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613779

Patients

Seq Age Sex Outcome Treatment
1 75 YR INFUSION SET: AUTOSOFT XCINSULIN: FIASP