FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX -EMS DEFIBRILLATOR

MDR report key: 11871227 · Received May 24, 2021

Report

Report Number
3030677-2021-11674
Event Type
Malfunction
Date Received
May 24, 2021
Date of Event
April 27, 2021
Manufacturer
PHILIPS NORTH AMERICA LLC
Product Code
MKJ
UDI-DI
00884838006652
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT THE BATTERY PCA PINS ARE STUCK OR BROKEN. THERE WAS NO PATIENT INVOLVEMENT. THE DEVICE WAS AS SENT TO BENCH REPAIR. THE BENCH TECHNICIAN FOUND THE BATTERY PCA NEEDED TO BE REPLACED PER CUSTOMER COMMENTS. IT WAS DETERMINED THAT THIS WAS A MALFUNCTION OF THE BATTERY PCA. IT WAS REPLACED AND THE DEVICE PASSED ALL PERFORMANCE ASSURANCE TESTING. THE DEVICE REMAINS AT THE CUSTOMER SITE AND NO FURTHER EVALUATION IS REQUIRED AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED TO PHILIPS THAT THE BATTERY PCA PINS ARE STUCK OR BROKEN. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
768841 HEARTSTART MRX -EMS DEFIBRILLATOR DEFIBRILLATOR MKJ PHILIPS NORTH AMERICA LLC M3536A 00884838006652

Patients

Seq Age Sex Outcome Treatment
1 Unknown