FDA Adverse Event Injury Summary report: N

TRUE METRIX

MDR report key: 11864260 · Received May 21, 2021

Report

Report Number
1000113657-2021-00328
Event Type
Injury
Date Received
May 21, 2021
Date of Event
April 26, 2021
Report Date
June 29, 2021
Manufacturer
TRIVIDIA HEALTH INC
Product Code
NBW
UDI-DI
00021292007928
PMA / PMN Number
K140100
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

SECTIONS WITH ADDITIONAL INFORMATION AS OF 29-JUN-2021: H6: UPDATED FDA¿S TYPE, FINDINGS AND CONCLUSIONS CODES. H10: METER WAS NOT RETURNED FOR EVALUATION. TEST STRIPS WERE NOT RETURNED FOR EVALUATION. RETENTION TESTING WAS PERFORMED USING TEST STRIPS FROM THE SAME LOT. RETENTION STRIP LOT TESTED WITHIN SPECIFICATIONS. MOST LIKELY UNDERLYING ROOT CAUSE: MLC-058: USER HAD AN INACCURATE REFERENCE: SELF: THE PERSON IS USING THEMSELVES AS THE REFERENCE OR HOW THEY FEEL AT THE TIME THEY RUN THE BLOOD TEST.

Additional Manufacturer Narrative · 1

INTERNAL REPORT REFERENCE NUMBER: (B)(4). ADVERSE EVENT REPORT IS BEING SUBMITTED DUE TO SYMPTOMS RELATED TO DIABETES: HEADACHE AND NAUSEA. METER AND TEST STRIPS WERE NOT RETURNED FOR EVALUATION. PRODUCTS WERE NOT REPLACED. NOTE: MANUFACTURER CONTACTED CUSTOMER IN SEVERAL FOLLOW-UP CALLS TO ENSURE THE CUSTOMER'S CONDITION HAD IMPROVED - UNABLE TO ESTABLISH CONTACT WITH CUSTOMER AT THIS TIME.

Description of Event or Problem · 1

CONSUMER CALLED WITH INQUIRY REGARDING RESULT OBTAINED USING THE TRUE METRIX METER, CUSTOMER WAS NOT CONCERNED WITH THE RESULT AND WANTED TO KNOW IF 135MG/DL NON-FASTING WAS A NORMAL TEST RESULT. AT THE TIME OF THE CALL THE CUSTOMER REPORTED SYMPTOMS OF NAUSEA AND HEADACHE; MEDICAL ATTENTION WAS NOT NEEDED AT THE TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
758096 TRUE METRIX SYSTEM, TEST BLOOD GLUCOSE, OVER THE COUNTER NBW TRIVIDIA HEALTH INC METER, GNP TMXMETER ONLY MG/DL ZX4243S 00021292007928

Patients

Seq Age Sex Outcome Treatment
1 Other