FDA Adverse Event Injury Summary report: N

HEARTSTART MRX MONITOR/DEFIB

MDR report key: 11858646 · Received May 20, 2021

Report

Report Number
3030677-2021-11615
Event Type
Injury
Date Received
May 20, 2021
Date of Event
April 23, 2021
Manufacturer
PHILIPS NORTH AMERICA LLC
Product Code
MKJ
UDI-DI
00884838000018
PMA / PMN Number
K031187
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THE DEVICE DID NOT REGISTER OR PICK-UP ECG SIGNAL DURING CODE. WE ARE CONSIDERING THIS TO BE A SERIOUS INJURY AS THIS MAY HAVE CAUSED A DELAY IN LIFE SAVING THERAPY. HOWEVER, NO DIRECT ADVERSE EVENT TO THE PATIENT OR USER WAS REPORTED. MULTIPLE REQUESTS WERE MADE FOR ADDITIONAL PATIENT DETAILS, HOWEVER, NO INFORMATION WAS RECEIVED. NO ECG MONITORING STRIPS OR CASE EVENT FILES WERE PROVIDED TO PHILIPS FOR REVIEW. A PHILIPS REPAIR BENCH TECHNICIAN EVALUATED THE DEVICE AND WAS UNABLE TO DUPLICATE THE ISSUE. NO PARTS WERE REPLACED. THE DEVICE PASSED ALL PERFORMANCE ASSURANCE TESTS AND WAS RETURNED TO THE CUSTOMER. PHILIPS WAS NOT ABLE TO CONFIRM THE REPORTED MALFUNCTION. BECAUSE THE PROBLEM COULD NOT BE RECREATED, THE CAUSE CANNOT BE DETERMINED.

Additional Manufacturer Narrative · 1

A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem · 1

IT WAS REPORTED TO PHILIPS THE DEVICE DID NOT REGISTER OR PICK-UP ECG SIGNAL DURING CODE. ADDITIONAL DETAILS HAVE BEEN REQUESTED. WE ARE CONSIDERING THIS TO BE A SERIOUS INJURY AS THIS MAY HAVE CAUSED A DELAY IN LIFE SAVING THERAPY. HOWEVER, NO DIRECT ADVERSE EVENT TO THE PATIENT OR USER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
752311 HEARTSTART MRX MONITOR/DEFIB DEFIBRILLATOR MKJ PHILIPS NORTH AMERICA LLC M3535A 00884838000018

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention