TRUE METRIX AIR
Report
- Report Number
- 1000113657-2021-00320
- Event Type
- Injury
- Date Received
- May 20, 2021
- Date of Event
- April 23, 2021
- Report Date
- May 20, 2021
- Manufacturer
- TRIVIDIA HEALTH INC
- Product Code
- NBW
- UDI-DI
- 00021292007836
- PMA / PMN Number
- K150052
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER
Narratives
INTERNAL REPORT REFERENCE NUMBER: (B)(4). ADVERSE EVENT REPORT IS BEING SUBMITTED DUE TO SYMPTOMS RELATED TO DIABETES: DIZZY, WEAK, CLAMMY. METER AND TEST STRIPS WERE NOT RETURNED FOR EVALUATION. NOTE: MANUFACTURER CONTACTED CUSTOMER IN SEVERAL FOLLOW-UP CALLS TO ENSURE THE CUSTOMER'S CONDITION HAD IMPROVED AND THAT THE INITIAL CONCERN IS RESOLVED - UNABLE TO ESTABLISH CONTACT WITH CUSTOMER AT THIS TIME.
CONSUMER REPORTED COMPLAINT FOR ERROR MESSAGE (E-0). CUSTOMER'S TEST STRIPS ARE EXPIRED: TEST STRIP LOT MANUFACTURER¿S EXPIRATION DATE IS 01/23/2018; OPEN VIAL DATE WAS NOT DISCLOSED. AT THE TIME OF THE CALL, THE CUSTOMER REPORTED SYMPTOMS OF FEELING WEAK, DIZZY AND CLAMMY. CUSTOMER WAS UNABLE TO CONTINUE WITH THE CALL, STATING SHE WAS GOING TO SEEK MEDICAL ATTENTION AND GO TO THE EMERGENCY ROOM. NO FURTHER INFORMATION WAS ABLE TO BE OBTAINED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 756363 | TRUE METRIX AIR | SYSTEM, TEST BLOOD GLUCOSE, OVER THE COUNTER | NBW | TRIVIDIA HEALTH INC | STRIP, TRUE METRIX NFRS50CT 360/CS MG/DL | MT1891 | 00021292007836 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |