FDA Adverse Event Injury Summary report: N

TRUE METRIX AIR

MDR report key: 11856005 · Received May 20, 2021

Report

Report Number
1000113657-2021-00320
Event Type
Injury
Date Received
May 20, 2021
Date of Event
April 23, 2021
Report Date
May 20, 2021
Manufacturer
TRIVIDIA HEALTH INC
Product Code
NBW
UDI-DI
00021292007836
PMA / PMN Number
K150052
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INTERNAL REPORT REFERENCE NUMBER: (B)(4). ADVERSE EVENT REPORT IS BEING SUBMITTED DUE TO SYMPTOMS RELATED TO DIABETES: DIZZY, WEAK, CLAMMY. METER AND TEST STRIPS WERE NOT RETURNED FOR EVALUATION. NOTE: MANUFACTURER CONTACTED CUSTOMER IN SEVERAL FOLLOW-UP CALLS TO ENSURE THE CUSTOMER'S CONDITION HAD IMPROVED AND THAT THE INITIAL CONCERN IS RESOLVED - UNABLE TO ESTABLISH CONTACT WITH CUSTOMER AT THIS TIME.

Description of Event or Problem · 1

CONSUMER REPORTED COMPLAINT FOR ERROR MESSAGE (E-0). CUSTOMER'S TEST STRIPS ARE EXPIRED: TEST STRIP LOT MANUFACTURER¿S EXPIRATION DATE IS 01/23/2018; OPEN VIAL DATE WAS NOT DISCLOSED. AT THE TIME OF THE CALL, THE CUSTOMER REPORTED SYMPTOMS OF FEELING WEAK, DIZZY AND CLAMMY. CUSTOMER WAS UNABLE TO CONTINUE WITH THE CALL, STATING SHE WAS GOING TO SEEK MEDICAL ATTENTION AND GO TO THE EMERGENCY ROOM. NO FURTHER INFORMATION WAS ABLE TO BE OBTAINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
756363 TRUE METRIX AIR SYSTEM, TEST BLOOD GLUCOSE, OVER THE COUNTER NBW TRIVIDIA HEALTH INC STRIP, TRUE METRIX NFRS50CT 360/CS MG/DL MT1891 00021292007836

Patients

Seq Age Sex Outcome Treatment
1 Other