FDA Adverse Event Malfunction Summary report: N

WM CLARIS CPU

MDR report key: 11851769 · Received May 19, 2021

Report

Report Number
2184149-2021-00174
Event Type
Malfunction
Date Received
May 19, 2021
Date of Event
April 5, 2021
Report Date
November 19, 2021
Manufacturer
ST. JUDE MEDICAL
Product Code
DQK
UDI-DI
05415067009777
PMA / PMN Number
K151911
Removal / Correction Number
2184149-05/05/21-001-R
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL DATA: G3, H2, H10 CORRECTED DATA: H6

Additional Manufacturer Narrative · 1

THE INVESTIGATION REVEALED THAT AFTER THE WORKMATE CLARIS V.1.2 SOFTWARE UPGRADE, THE WORKMATE CLARIS DWS SCREEN TURNS BLACK/BLANK AND THE USER NEEDS TO REBOOT THE SYSTEM TO REGAIN FUNCTIONALITY.

Description of Event or Problem · 1

DURING THE PROCEDURE, THE USER HALTED PACING. THE USER THEN ATTEMPTED TO TAKE MEASUREMENT ON THE REVIEW SCREEN. THE MOUSE-POINT DISAPPEARED ON THE SCREEN AND BOTH SCREENS WENT BLACK. THE COMPUTER WAS RE-BOOTED AND THE ISSUE WAS RESOLVED. THE STUDY WAS THEN ABLE TO BE COMPLETED. THERE WERE NO ADVERSE CONSEQUENCES TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
744420 WM CLARIS CPU COMPUTER, DIAGNOSTIC, PROGRAMMABLE DQK ST. JUDE MEDICAL H700977 5483048 05415067009777

Patients

Seq Age Sex Outcome Treatment
1 Unknown