FDA Adverse Event Malfunction Summary report: N

THERMAGE CPT SYSTEM

MDR report key: 11851218 · Received May 19, 2021

Report

Report Number
3011423170-2021-00053
Event Type
Malfunction
Date Received
May 19, 2021
Report Date
February 25, 2021
Manufacturer
SOLTA MEDICAL INC.
Product Code
GEI
PMA / PMN Number
K132431
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TW
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

DURING THE EVALUATION OF THE TREATMENT TIP, RADIO FREQUENCY TRACE DAMAGE WAS NOTICED DURING VISUAL INSPECTION. DEFECTS ON THE TIP MEMBRANE CAN LEAD TO A RISE IN TEMPERATURE OF THE TIP DURING TREATMENT AND CAN POTENTIALLY CAUSE PATIENT BURNS. A REVIEW OF THE MANUFACTURING RECORDS SHOWED THAT ALL REQUIREMENTS WERE MET. NO PATIENT INJURY OCCURRED DURING THE TREATMENT. INVESTIGATION FOUND RADIO FREQUENCY TRACE DAMAGE ARE CAUSED BY STRESS CONCENTRATIONS ON THE FLEX ASSEMBLY AT THE ADHESIVE EDGE THAT DAMAGED THE RADIO FREQUENCY TRACE, CAUSING ARCING AND SUBSEQUENT BURN-THROUGH OF THE FLEX CIRCUIT MEMBRANE.

Description of Event or Problem · 0

THE ERROR DISPLAYED AT 746 REPS.

Additional Manufacturer Narrative · 1

THE TIP WAS RETURNED AND EVALUATED. THE EVALUATION REVEALED THAT THE TIP PASSED FLOW AND THERMISTOR TESTING. IT FAILED LEAK TESTING AND VISUAL INSPECTION DUE TO THE OBSERVANCE OF DIELECTRIC BREAKDOWN ON THE TIP. NO FUNCTIONAL TESTING COULD BE PERFORMED DUE TO DIELECTRIC BREAKDOWN BEING OBSERVED. A REVIEW OF THE DEVICE HISTORY RECORDS IS IN PROGRESS. BASED ON ALL AVAILABLE INFORMATION, NO CAUSAL FACTORS CAN BE DETERMINED AND NO CONCLUSION CAN BE DRAWN.

Description of Event or Problem · 1

A CLINIC REPORTED THAT WHILE PERFORMING A THERMAGE TREATMENT, A ¿TIP NOT FULLY CONNECTED¿ ERROR DISPLAYED AFTER 409 REPS. NO PATIENT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
744388 THERMAGE CPT SYSTEM ELECTROSURGICAL,CUTTING & COAGULATION & ACC. GEI SOLTA MEDICAL INC. TTNS3.00E4-1200 222

Patients

Seq Age Sex Outcome Treatment
1