FDA Adverse Event Injury Summary report: N

MX40 1.4 GHZ SMART HOPPING

MDR report key: 11848160 · Received May 19, 2021

Report

Report Number
1218950-2021-10561
Event Type
Injury
Date Received
May 19, 2021
Date of Event
April 20, 2021
Manufacturer
PHILIPS NORTH AMERICA LLC
Product Code
DSI
UDI-DI
00884838082236
PMA / PMN Number
K113125
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 0

THE PHILIPS FIELD SERVICE ENGINEER (FSE) SECURED LOG FILES TO INCLUDE INTELLIVUE INFORMATION CENTER (PIIC) AUDIT LOGS AS WELL AS MX40 LOGS. WHILE ONSITE, THE FSE PERFORMED TESTS AND CHECKED BEHAVIOR AND LEADSET UNPLUGGED RESPONSE. THE FSE NOTED A PREVIOUSLY CONFIGURED BLUE INOP SECTOR ALERT AND CHANGED THE INOP SEVERITY TO YELLOW. ACCORDING TO THE FSE, THE MX40 IS WORKING AS INTENDED. OUR PHILIPS PRODUCT SUPPORT ENGINEER (PSE) REVIEWED AND PROVIDED AN ASSESSMENT OF THE PIIC AND MX40 LOG DATA PROVIDED BY THE FSE. ACCORDING TO THE PSE, THE MX40 LOGS WERE INCOMPLETE AND DID NOT CONTAIN THE PWM LOG DATA. THE AUDIT LOG .XML FILE CONTAINED INFORMATION FOR THE INCIDENT TIMEFRAME AND SHOWS ALARMS RELATED TO SPO2T NO SENSOR, LA LEAD OFF, ECG LEADS OFF, RESSP LEAD OFF JUST PRIOR TO THE ¿LEADSET UNPLUGGED¿ INOP WHICH WAS GENERATED AT 08:36:31 ON (B)(6) 2021. ACCORDING TO THE PSE, THE ¿LEADSET UNPLUGGED¿ INOP WAS NOT ACKNOWLEDGED (BY A USER) UNTIL 12:11:59 ON(B)(6) 2021. MOREOVER, THE ¿SPO2T NO SENSOR¿ AND ¿LEADSET UNPLUGGED¿ INOPS WOULD HAVE BEEN DISPLAYED AT THE PATIENT SECTOR UNTIL THE TIME THEY WERE ACKNOWLEDGED (SILENCED) BY A USER. BASED ON PHILIPS¿ REVIEW OF THE LOGS, THE DEVICES WERE DETERMINED TO BE WORKING AS DESIGNED. THE INVESTIGATION WAS PROVIDED TO THE REPORTER. THE DEVICE REMAINS AT THE CUSTOMER SITE.

Description of Event or Problem · 0

A NURSE MANAGER REPORTED THAT ON (B)(6) 2021 FROM APPROXIMATELY 8:30AM-12:42PM, THERE APPEARED TO BE NO ECG DATA. THE LEADSET UNPLUGGED CONDITION LASTED FOR GREATER THAN 3 HOURS. WHEN THE PATIENT WAS RECONNECTED, RESUSCITATION WAS NECESSARY.

Description of Event or Problem · 1

A NURSE MANAGER REPORTED THAT ON (B)(6) 2021 FROM APPROXIMATELY 8:30AM-12:42PM, THERE APPEARED TO BE NO ECG DATA. THE LEADSET UNPLUGGED CONDITION LASTED FOR GREATER THAN 3 HOURS. WHEN THE PATIENT WAS RECONNECTED, RESUSCITATION WAS NECESSARY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
745858 MX40 1.4 GHZ SMART HOPPING MX40 1.4 GHZ SMART HOPPING DSI PHILIPS NORTH AMERICA LLC 865350 00884838082236

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization