FDA Adverse Event Malfunction Summary report: N

PAGEWRITER TC 20 CARDIOGRAPH

MDR report key: 11832588 · Received May 17, 2021

Report

Report Number
1218950-2021-10547
Event Type
Malfunction
Date Received
May 17, 2021
Date of Event
April 19, 2021
Manufacturer
PHILIPS GOLDWAY (SHENZHEN) INDUSTRIAL INC
Product Code
DPS
PMA / PMN Number
K113144
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

A REPAIR TECHNICIAN WAS SENT TO ASSIST THE CUSTOMER. A GOOD FAITH EFFORT WAS COMPLETED TO DETERMINE HOW THE UNIT FELL, BUT NO RESPONSE WAS RECEIVED. IT IS UNKNOWN HOW THE CUSTOMER'S ISSUE WAS RESOLVED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THE FRAME WAS DAMAGED FROM A FALL. THE DEVICE WAS NOT IN CLINICAL USE AT THE TIME THE REPORTED ISSUE WAS DISCOVERED.

Additional Manufacturer Narrative · 1

A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE FRAME WAS DAMAGED FROM A FALL. NO OTHER INFORMATION WAS PROVIDED. THE DEVICE WAS NOT IN USE ON A PATIENT AT THE TIME OF THE EVENT. THE PAGEWRITER TC10 CARDIOGRAPH (MODEL NUMBER 860392) IS SUBSTANTIALLY SIMILAR TO THE PAGEWRITER TC20 CARDIOGRAPH (MODEL NUMBER 860332) AND WILL BE REPORTED IN THE UNITED STATES UNDER DEVICE MODEL NUMBER 860332 (CFN/FEI # (B)(4); 510K K113144).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
728496 PAGEWRITER TC 20 CARDIOGRAPH PAGEWRITER TC 20 CARDIOGRAPH DPS PHILIPS GOLDWAY (SHENZHEN) INDUSTRIAL INC 860332

Patients

Seq Age Sex Outcome Treatment
1