FDA Adverse Event Malfunction Summary report: N

ONE TOUCH ULTRALINK METER

MDR report key: 1182012 · Received September 26, 2008

Report

Report Number
2939301-2008-02433
Event Type
Malfunction
Date Received
September 26, 2008
Report Date
September 23, 2008
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER FOR EVALUATION, BUT HAS NOT YET RECEIVED IT. IF THE METER IS RETURNED, LIFESCAN WILL EVALUATE IT AND, IF THE METER DOES NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

THE LAY USER/PATIENT CONTACTED LFS ALLEGING THAT THERE WERE BLACK MARKS ON LCD SCREEN ON THE ULTRALINK METER. THE PATIENT DID NOT EXHIBIT ANY SYMPTOMS OR SEEK ANY MEDICAL ATTENTION DUE TO THE REPORTED ISSUE. THE METER IS NOT A NEW PRODUCT (OUT OF BOX). THE PATIENT WAS UNABLE/UNWILLING TO VERIFY WHETHER THERE WAS ANY METER TRAUMA. METER WAS REPLACED. THE COMPLAINT IS BEING REPORTED SINCE THE ISSUE WITH THE BLACK MARKS ON THE METER WAS NOT RESOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRALINK METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA 2851910

Patients

Seq Age Sex Outcome Treatment
1