FDA Adverse Event Malfunction Summary report: N

VITROS ECI IMMUNODIAGNOSTIC SYSTEM

MDR report key: 1181781 · Received September 18, 2008

Report

Report Number
1319681-2008-00286
Event Type
Malfunction
Date Received
September 18, 2008
Date of Event
August 20, 2008
Report Date
August 22, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INTO THIS EVENT SHOWED THAT THE EVENT WAS INSTRUMENT RELATED. FOLLOWING SERVICE TO ADDRESS INCUBATOR SHUTTLE CODES, CONSISTENT ACCEPTABLE PERFORMANCE WAS OBTAINED. POST SERVICING, THE INSTRUMENT WAS RETURNED TO EXPECTED OPERATION. THE ROOT CAUSE OF THE EVENT IS INSTRUMENT RELATED.

Description of Event or Problem · 1

A CUSTOMER OBSERVED TWO NON-REPRODUCIBLE FALSELY ELEVATED TROP I ES RESULTS ON THE VITROS ECI ANALYZER. BIASED RESULTS WERE NOT RELEASED. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT OF PT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS ECI IMMUNODIAGNOSTIC SYSTEM IMMUNODIAGNOSITIC ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1