FDA Adverse Event Malfunction Summary report: N

VITROS 5,1 FS CHEMISTRY SYSTEM

MDR report key: 1181746 · Received September 18, 2008

Report

Report Number
1319681-2008-00284
Event Type
Malfunction
Date Received
September 18, 2008
Date of Event
August 16, 2008
Report Date
August 21, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INTO THIS EVENT HAS DETERMINED THAT THE MOST LIKELY ROOT CAUSE WAS USER ERROR. INVESTIGATION OF DATALOGGERS COLLECTED AT THE TIME OF THE EVENT INDICATE THAT THE SAMPLE VISCOSITY AND VOLUME IN THE SAMPLE WAS DIFFERENT THAN THAT OF THE REPEAT SAMPLE ANALYSIS. THE INVESTIGATION CONCLUDED THAT THE INCORRECT PT RESULTS MOST LIKELY WERE ASSOCIATED WITH AN INCORRECT SAMPLE OR SAMPLE TUBE TYPE THAT WAS PLACED ON THE INSTRUMENT BY THE USER. THERE WAS NO INDICATION OF INSTRUMENT MALFUNCTIONS OR INSTRUMENT ERRORS DURING THE TIME THE ORIGINAL SAMPLE WAS ASSAYED.

Description of Event or Problem · 1

A CUSTOMER OBSERVED DISCORDANT VITROS GLU, K+, AND CA PATIENT RESULTS ON A VITROS 5,1 FS ANALYZER. THE RESULTS WERE REPORTED AND ACTED UPON BY THE PATIENT'S PHYSICIAN. THE PT WAS ADMITTED TO A HOSPITAL AND TREATMENT INITIATED BASED ON INCORRECT RESULTS. THE CUSTOMER BECAME AWARE OF THE DISCORDANT RESULT WHEN A SECOND SAMPLE WAS ASSAYED AND THE RESULTS DID NOT AGREE WITH INITIAL TESTING. A REPEAT ANALYSIS OF THE ORIGINAL SAMPLE CONFIRMED THAT THE ORIGINAL RESULTS WERE INCORRECT AND A CORRECTED REPORT WAS GENERATED. THE CUSTOMER STATES THERE WAS NO ALLEGATION OF PT HARM AS A RESULT OF THIS EVENT ALTHOUGH TREATMENT WAS INITIATED. THIS REPORT CORRESPONDS TO ORTHO-CLINICAL DIAGNOSTICS, INC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5,1 FS CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1