FDA Adverse Event Malfunction Summary report: N

COBAS E411 DISK

MDR report key: 1181070 · Received September 29, 2008

Report

Report Number
1823260-2008-07245
Event Type
Malfunction
Date Received
September 29, 2008
Date of Event
September 3, 2008
Report Date
September 29, 2008
Manufacturer
ROCHE DIAGNOSTICS CORP.
Product Code
JJE
PMA / PMN Number
K961481
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Description of Event or Problem · 1

USER EXPERIENCED DISCREPANT TSH RESULTS FOR TWO PATIENTS ON TWO SEPARATE DAYS. INITIAL RESULT 0.040 UIU/ML, REPEATED TWICE GAVE 3.23 AND 3.22 UIU/ML. INITIAL RESULTS WERE NOT REPORTED. THE FIELD SERVICE REP WAS UNABLE TO DUPLICATE THE PROBLEM OR DETERMINE THE CAUSE. HE NOTED MINOR ADJUSTMENTS WERE MADE TO THE S/R PROBE AND HE ORDERED A NEW SAMPLE DISK TO REPLACE A WORN DISK. PERFORMANCE TESTS WERE PERFORMED.

Description of Event or Problem · 2

USER EXPERIENCED DISCREPANT TSH RESULTS FOR TWO PATIENTS ON TWO SEPARATE DAYS. PATIENT TESTED IN 2008, INITIAL RESULT 0.035 MIU/ML, REPEAT GAVE 1.61 MIU/ML. INITIAL RESULTS WERE NOT REPORTED. THE FIELD SERVICE REP WAS UNABLE TO DUPLICATE THE PROBLEM OR DETERMINE THE CAUSE. HE NOTED MINOR ADJUSTMENTS WERE MADE TO THE S/R PROBE AND HE ORDERED A NEW SAMPLE DISK TO REPLACE A WORN DISK. PERFORMANCE TESTS WERE PERFORMED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS E411 DISK IMMUNOCHEMISTRY ANALYZER - JJE JJE ROCHE DIAGNOSTICS CORP. E411 DISK

Patients

Seq Age Sex Outcome Treatment
1
2 UNK