FDA Adverse Event Malfunction Summary report: N

PANORAMA

MDR report key: 1181053 · Received September 29, 2008

Report

Report Number
2221819-2008-00043
Event Type
Malfunction
Date Received
September 29, 2008
Date of Event
July 25, 2008
Report Date
July 25, 2008
Manufacturer
MINDRAY DS USA, INC.
Product Code
DRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE COMPANY REPRESENTATIVE DETERMINED THAT THE SYSTEM SERVER HAD CRASHED. THIS OCCURRED DURING REINSTALL OF EMERGENCY EQUIPMENT; HOWEVER, IT DOES NOT APPEAR THAT THE ONGOING INSTALLATION ACTIVITY WAS RELATED TO THE SYSTEM GOING DOWN. THE COMPANY REPRESENTATIVE CLEARED THE SERVER ERROR LOGS AND RESET THE SYSTEM. THE SYSTEM WAS TESTED TO FACTORY SPECIFICATION. IT FUNCTIONED NORMALLY AND WAS RETURNED TO USE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT WHILE THE PANORAMA CENTRAL STATION WAS IN USE MONITORING PTS ALONG WITH TELEPACKS AND PASSPORT 2 MONITORS AT THE BEDSIDES, THE SYSTEM WENT DOWN. NO PT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PANORAMA PATIENT MONITORING NETWORK DRT MINDRAY DS USA, INC. PANORAMA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK