FDA Adverse Event Malfunction Summary report: N

PANORAMA

MDR report key: 1181051 · Received September 29, 2008

Report

Report Number
2221819-2008-00041
Event Type
Malfunction
Date Received
September 29, 2008
Date of Event
July 2, 2008
Report Date
July 2, 2008
Manufacturer
MINDRAY DS USA, INC.
Product Code
DRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE COMPANY REPRESENTATIVE CLEARED THE SYSTEM ERROR LOGS AND RESET THE SYSTEM, BUT THE SYSTEM WENT TO A BLUE SCREEN AGAIN SEVERAL HOURS LATER. THE COMPANY REPRESENTATIVE REPLACED BOTH SYSTEM HARD DRIVES. THE SYSTEM WAS TESTED ACCORDING TO FACTORY SPECIFICATIONS. IT FUNCTIONED NORMALLY AND WAS RETURNED TO USE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT WHILE THE PANORAMA CENTRAL STATION WAS IN USE MONITORING PTS ALONG WITH TELEPACKS, THE CENTRAL STATION WENT TO A BLUE SCREEN. THE CUSTOMER STATED THAT THIS HAD HAPPENED SIX TIMES PREVIOUSLY. NO PT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PANORAMA PATIENT MONITORING NETWORK DRT MINDRAY DS USA, INC. PANORAMA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK