FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501MODULE

MDR report key: 1180816 · Received September 23, 2008

Report

Report Number
1823260-2008-07106
Event Type
Malfunction
Date Received
September 23, 2008
Date of Event
September 3, 2008
Report Date
September 23, 2008
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

USER RECEIVED LOW SODIUM RESULTS FOR EIGHT PATIENT SAMPLES. ALL RESULTS ARE IN MMOL/L. INITIAL RESULT 130, REPEAT 135 AND 137. INITIAL RESULTS WERE NOT REPORTED FOR SAMPLE 1. INITIAL RESULTS WERE REPORTED FOR SAMPLES 2 THROUGH 8 AND HAD TO BE CORRECTED. NO PATIENTS WERE ADVERSELY AFFECTED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS A PROBLEM WITH THE ISE REAGENT AND LOW CELL WSH DISPENSE TO NOZZLE #4. THE REAGENTS AND SOLENOID VALVE WERE REPLACED. PERFORMANCE TESTS WERE PERFORMED.

Description of Event or Problem · 2

USER RECEIVED LOW SODIUM RESULTS FOR EIGHT PATIENT SAMPLES. ALL RESULTS ARE IN MMOL/L. INITIAL RESULT 134, REPEAT 141. INITIAL RESULTS WERE NOT REPORTED FOR SAMPLE 1. INITIAL RESULTS WERE REPORTED FOR SAMPLES 2 THROUGH 8 AND HAD TO BE CORRECTED. NO PATIENTS WERE ADVERSELY AFFECTED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS A PROBLEM WITH THE ISE REAGENT AND LOW CELL WSH DISPENSE TO NOZZLE #4. THE REAGENTS AND SOLENOID VALVE WERE REPLACED. PERFORMANCE TESTS WERE PERFORMED.

Description of Event or Problem · 3

USER RECEIVED LOW SODIUM RESULTS FOR EIGHT PATIENT SAMPLES. ALL RESULTS ARE IN MMOL/L. INITIAL RESULT 130, REPEAT 137. INITIAL RESULTS WERE NOT REPORTED FOR SAMPLE 1. INITIAL RESULTS WERE REPORTED FOR SAMPLES 2 THROUGH 8 AND HAD TO BE CORRECTED. NO PATIENTS WERE ADVERSELY AFFECTED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS A PROBLEM WITH THE ISE REAGENT AND LOW CELL WSH DISPENSE TO NOZZLE #4. THE REAGENTS AND SOLENOID VALVE WERE REPLACED. PERFORMANCE TESTS WERE PERFORMED.

Description of Event or Problem · 4

USER RECEIVED LOW SODIUM RESULTS FOR EIGHT PATIENT SAMPLES. ALL RESULTS ARE IN MMOL/L. INITIAL RESULT 126, REPEAT 135. INITIAL RESULTS WERE NOT REPORTED FOR SAMPLE 1. INITIAL RESULTS WERE REPORTED FOR SAMPLES 2 THROUGH 8 AND HAD TO BE CORRECTED. NO PATIENTS WERE ADVERSELY AFFECTED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS A PROBLEM WITH THE ISE REAGENT AND LOW CELL WSH DISPENSE TO NOZZLE #4. THE REAGENTS AND SOLENOID VALVE WERE REPLACED. PERFORMANCE TESTS WERE PERFORMED.

Description of Event or Problem · 5

USER RECEIVED LOW SODIUM RESULTS FOR EIGHT PATIENT SAMPLES. ALL RESULTS ARE IN MMOL/L. INITIAL RESULT 131, REPEAT 137. INITIAL RESULTS WERE NOT REPORTED FOR SAMPLE 1. INITIAL RESULTS WERE REPORTED FOR SAMPLES 2 THROUGH 8 AND HAD TO BE CORRECTED. NO PATIENTS WERE ADVERSELY AFFECTED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS A PROBLEM WITH THE ISE REAGENT AND LOW CELL WSH DISPENSE TO NOZZLE #4. THE REAGENTS AND SOLENOID VALVE WERE REPLACED. PERFORMANCE TESTS WERE PERFORMED.

Description of Event or Problem · 6

USER RECEIVED LOW SODIUM RESULTS FOR EIGHT PATIENT SAMPLES. ALL RESULTS ARE IN MMOL/L. INITIAL RESULT 130, REPEAT 139. INITIAL RESULTS WERE NOT REPORTED FOR SAMPLE 1. INITIAL RESULTS WERE REPORTED FOR SAMPLES 2 THROUGH 8 AND HAD TO BE CORRECTED. NO PATIENTS WERE ADVERSELY AFFECTED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS A PROBLEM WITH THE ISE REAGENT AND LOW CELL WSH DISPENSE TO NOZZLE #4. THE REAGENTS AND SOLENOID VALVE WERE REPLACED. PERFORMANCE TESTS WERE PERFORMED.

Description of Event or Problem · 7

USER RECEIVED LOW SODIUM RESULTS FOR EIGHT PATIENT SAMPLES. ALL RESULTS ARE IN MMOL/L. INITIAL RESULT 134, REPEAT 141. INITIAL RESULTS WERE NOT REPORTED FOR SAMPLE 1. INITIAL RESULTS WERE REPORTED FOR SAMPLES 2 THROUGH 8 AND HAD TO BE CORRECTED. NO PATIENTS WERE ADVERSELY AFFECTED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS A PROBLEM WITH THE ISE REAGENT AND LOW CELL WSH DISPENSE TO NOZZLE #4. THE REAGENTS AND SOLENOID VALVE WERE REPLACED. PERFORMANCE TESTS WERE PERFORMED.

Description of Event or Problem · 8

USER RECEIVED LOW SODIUM RESULTS FOR EIGHT PATIENT SAMPLES. ALL RESULTS ARE IN MMOL/L. INITIAL RESULT 131, REPEAT 140. INITIAL RESULTS WERE NOT REPORTED FOR SAMPLE 1. INITIAL RESULTS WERE REPORTED FOR SAMPLES 2 THROUGH 8 AND HAD TO BE CORRECTED. NO PATIENTS WERE ADVERSELY AFFECTED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS A PROBLEM WITH THE ISE REAGENT AND LOW CELL WSH DISPENSE TO NOZZLE #4. THE REAGENTS AND SOLENOID VALVE WERE REPLACED. PERFORMANCE TESTS WERE PERFORMED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS 6000 C501MODULE CLINICAL CHEMISTRY ANALYZER - CEM JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 88 YR
2 90 YR
3 90 YR
4 79 YR
5 87 YR
6 75 YR
7 34 YR
8 85 YR