FDA Adverse Event Malfunction Summary report: N

INOGEN ONE G4 PORTABLE OXYGEN CONCENTRATOR

MDR report key: 11792594 · Received May 7, 2021

Report

Report Number
3015238204-2021-00002
Event Type
Malfunction
Date Received
May 7, 2021
Date of Event
March 23, 2021
Report Date
April 21, 2021
Manufacturer
INOGEN, INC.
Product Code
CAW
UDI-DI
00817131020117
PMA / PMN Number
K032818
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

ADDITONAL INFORMATION: B5 CORRECTION INFORMATION: H6.

Description of Event or Problem · 0

ADDITIONAL INFORMATION REVEALED THE ADVERSE EVENT WAS UNRELATED TO THE INOGEN DEVICE.

Additional Manufacturer Narrative · 1

AN INTERNAL INVESTIGATION WAS INITIATED TO DETERMINE THE CAUSE OF THE MALFUNCTION. THE INITIAL LOW O2 ERRORS WERE CAUSED BY A LEAKING PRODUCT MANIFOLD. TWELVE DAYS LATER THE COLUMNS WERE REMOVED AND RE-INSERTED. WHEN THE COLUMNS WERE PUT BACK IN, THEY WERE NOT FULLY SEATED INTO THE UNIT. THIS IS HOW THE COLUMNS BECAME CONTAMINATED WITH MOISTURE, REDUCING THE AMOUNT OF OXYGEN THAT COULD BE MADE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PATIENT'S OXYGEN WAS DEPLETING. IN TURN THE PATIENTS ALARM DID NOT SOUND. AS A RESULT, THE PATIENT WAS ADMITTED TO THE HOSPITAL. REPORTEDLY, TROUBLESHOOTING WAS TRIED TO NO AVAIL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
688898 INOGEN ONE G4 PORTABLE OXYGEN CONCENTRATOR INOGEN ONE G4 PORTABLE OXYGEN CONCENTRATOR CAW INOGEN, INC. IO-400 00817131020117

Patients

Seq Age Sex Outcome Treatment
1 Unknown Hospitalization